Senior Manager, PV Process Quality Lead

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. About the Role At Bristol Myers Squibb, we are committed to transforming patients' lives through science. Our Patient Safety Quality Management (SQM) team sits at the heart of that mission — ensuring our pharmacovigilance systems are world-class, inspection-ready, and continuously improving. We are looking for a seasoned quality and compliance leader to drive strategic GVP deviation management, CAPA oversight, and quality risk management across a global, matrixed organization. If you thrive at the intersection of science, compliance, and leadership — this role is for you. What You Will Do Lead the strategic investigation and closure of high-impact GVP deviations, shaping remediation priorities and organizational risk management at a senior level Drive enterprise-wide CAPA management and quality risk initiatives, ensuring full alignment with global regulatory requirements Deliver advanced root cause analyses and trend intelligence, translating complex data into persuasive recommendations for senior leadership Maintain and evolve QMS documentation, setting policy standards for deviation management, management notification, and CAPA processes Build and champion cross-functional partnerships across R&D and BMS, embedding a consistent culture of quality and continuous improvement Serve as the internal authority for global Deviations and CAPA networks, influencing enterprise IT systems and processes to meet GVP requirements Lead the Pharmacovigilance Safety Quality Forum, reporting quality events, audit CAPAs, and risk management findings to senior Patient Safety leadership Oversee the accuracy and strategic use of deviation and CAPA data within the Pharmacovigilance System Master File (PSMF) Monitor external intelligence — regulations, guidance documents, Health Authority inspection reports — ensuring risks are reviewed, escalated, and actioned appropriately Design and deliver impactful training programs that sharpen team expertise and maintain audit and inspection readiness Support GVP Inspections in close collaboration with the PV Quality function What You Bring Education and Experience University degree in health or life sciences, or a nursing qualification (preferred) 10 years in the pharmaceutical industry, with at least 5 years in Pharmacovigilance or a related discipline (Regulatory Affairs, Clinical, Medical Information) Minimum 3 years of hands-on experience in GVP Deviation and/or Inspection Management Proven track record leading quality management, compliance, or audit functions within pharma Demonstrated success managing cross-functional teams and delivering complex strategic projects Skills and Capabilities Expert-level proficiency in deviation investigation and CAPA development, including root cause analysis methodologies (Five Whys, Is/Is Not, cause-and-effect analysis) Exceptional communication skills — able to distil complex compliance data into clear, compelling narratives for senior stakeholders Strong influencing and negotiation abilities, with sound judgment on escalation and conflict resolution Highly organized with the ability to manage multiple high-priority workstreams under stringent timelines, including inspection readiness activities Proficient in pharmacovigilance tools, corporate QMS platforms, document management systems (SharePoint), and Microsoft Office Suite Deep knowledge of global pharmacovigilance regulations and the ability to serve as an internal subject matter authority Proactive mindset for identifying process improvement opportunities and driving efficiency across the Patient Safety organization Additional Information Travel: Approximately 10–25%, including overnight travel #LI-Hybrid If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Bristol Myers Squibb is Disability Confident – Employer A UK Government scheme Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1603532 : Senior Manager, PV Process Quality Lead Data Privacy Link We’re creating innovative medicines for patients fighting serious diseases. We’re also nurturing our own diverse team with inspiring work and challenging career options. No matter the role, each one of us makes a contribution. And that makes all the difference.