LP Staffer

Newport News, Virginia For over 100 years, at Riverside Health System, we have made it our mission to care for others as we would care for those we love. Overview Works under the supervision of the Nurse Manager of Float Pool. Coordinates and assists the nurse managers, directors, supervisors, charge nurses and practice managers with staffing using critical thinking skills and effective communication that maintains a patient focused environment of excellence. Works closely with all departments and offices to maintain various staffing information and reports. Supports the educational needs of new team members in the department. What you will do Demonstrates outstanding communication and interpersonal skills. Ability to be flexible with last minute changes and fair when managing the needs of individual team members using a positive, helpful tone of voice. Communicates effectively with unit managers, charge nurses and office managers regarding scheduling and potential changes. Receives daily staff requests from multiple facilities and fill them based on highest need efficiently. Uses critical thinking skills to coordinate, organize and prepare work schedules for team members to ensure that the appropriate amount of staff is available for each work shift to meet system-wide goals. Receives and directs call-ins to appropriate supervisor. Demonstrates the ability to monitor and track staff for overtime accumulation. Generates, manages, and updates master schedules while making adjustments as needed according to census fluctuation, call-ins and pre-planned leaves of absences. Verifies that work hours are charged to appropriate cost center. Reports staffing adjustments to the units or practices on an ongoing basis. Maintains accurate attendance records, commitment tracking, and follows up with facilities when appropriate. Performs general duties for the department to include answering telephone, accepting and documenting call-outs, collaborating with units regarding staffing needs, calling and scheduling staff after hours and on weekends, ordering supplies, filing. Assists with compiling orientation and training materials and other general needs of the department. Handles problems and complex issues with resourcefulness and a solution oriented approach. This includes timekeeping, staffing, and other duties as assigned by the department. Demonstrates a "service" attitude. Interacts professionally and provides information on programs/services. Assists in services recovery. Leads by example and focuses on continuous performance improvement to achieve world class results. Qualifications Education High School Diploma or GED, (Required) Associates Degree, related field (Preferred) Experience 1 year Patient care or customer service experience (Required) 1 year Administrative healthcare experience with skills in staff coordination, scheduling and timekeeping (Preferred) Knowledge of Microsoft Office (Word, Excel, Powerpoint, Publisher) (Required) Understanding of medical terminology (Preferred) Skills and Abilities Kronos Timekeeper and Scheduler Knowledge of staff competency and licensure requirements to be scheduled to work in specific units As a Riverside Health System team member, our benefits have you covered: Health & Wellness: Medical Plan Options Vision and Dental plans (including orthodontic care) Wellness & fitness center discounts Onsite pharmacy and delivery options Riverside Health System services discount Flexible spending and savings accounts Healthy lifestyle incentives Peace of Mind: Group Term Life and AD&D Insurance Short Term Disability Whole Life Insurance Critical Illness Insurance Accident Insurance Legal Insurance Pet Insurance Financial Support: CEUs (MedBridge Education) 403(b) Savings Plan (Immediate Matching) Specialty Certification Financial Assistance Company Wide Bonus Program Employee Help Fund Work-Life Balance: Paid Time Off (full- and part-time team members) Extended illness bank Employee Assistance Program Adoption Assistance Area retail discounts Community involvement opportunities If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks.