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Epic Principal Trainer

1000 Wellstar Health System, Inc.
VIRTUAL-TN, TN Full Time
POSTED ON 12/10/2025 CLOSED ON 12/16/2025

What are the responsibilities and job description for the Epic Principal Trainer position at 1000 Wellstar Health System, Inc.?

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Job Summary: Functions under the direction of the Learning & Development Manager. The Epic Principal Trainer is an individual that possess competencies in two areas: science of educational theory with mastery in educational design, implementation and evaluation as well as a sound knowledge of how technology is situated in the workflow of clinicians and others within healthcare; in particular, the electronic health record. As such, the Epic Principal Trainer will be responsible for developing and maintaining course curricula and supporting training materials for their application as well as designing robust evaluation methods for training programs The Epic Principal Trainer acts as a content expert for creating and providing training for the Epic application. The Epic Principal Trainer will also be responsible for building, testing, and maintaining the training environment as well as managing updates to policy and procedure documentation related to training. The Epic Prinicipal Trainer will conduct training for new staff, provide refresher training as needed and coordinate and implement training for software upgrades and updates. The Epic Principal Trainer works closely with leaders, subject matter experts, and team members on all aspects of the Epic project to assure project deadlines are met and to ensure all training reflects operational workflows, policies and procedures. Core Responsibilities and Essential Functions: Development of Training * Uses Adult Learning Theory to develop world class EPIC training by designing and developing role-based training programs to support the approved workflows and associated policies and procedures. * Develops and maintains the EPIC training environment in a manner consistent with the overall training strategy which includes a simulated environment which mirrors the health systems facilities, resources and patients * Develops e-Learning modules as necessary to support the overall training strategy. * Coordinates the training logistics (courses, classrooms, registrations, timeframes, etc.) in collaboration with the other department team members and department managers. * Prepares training materials used during training sessions. * Develops evaluation of training programs and ongoing assessment of training materials. * Maintains system documentation. Delivery of Training * Uses Adult Learning Theory to deliver Epic Training * Trains end-users on proper use of the application. * Manages work of supplemental trainers as necessary * Trains newly-hired employees as part of their orientation. * Provides demonstrations of system functionality. * Coordinates training of end-users for upgrades, new releases, etc. * Provide on call training to clinicians (e.g. physicians, nurses, etc.) as dictated by operational needs. * Act as the content expert to provide support for WellStar Connect Project team in the area of training. Leads training initiatives for small and medium sized IT & system projects. * Understands the IT project life cycle (initiation, planning, execution, and closure) as directed by the EPMO. * Works closely with project leaders and managers and assists with the development of project plans. * Leads planning, developing, execution and tracking of training for IT & System Projects. * Analyze workflows, document proposed training plan, and be able to promote process changes to support the proficient use of the system. * Collaborates with Application Analysts, Subject Matter Experts, and Operational Leaders in the design and development of role-based training programs to support the workflows to be implemented. * Supports end-users onsite during go-live events. Provides demonstrations of system functionality as necessary. Training Support * Acts as the content expert to provide support for WellStar Connect Project team in the area of training. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: High School Diploma General or Associates Other-Preferred or Bachelors Other-Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. Additional License(s) and Certification(s): Certified in Epic application or must complete Epic certification within 180 Days Required and Must maintain Epic certification in assigned application module to assure Epic active status. Upon Hire Required Required Minimum Experience: Experience as an instructor, educator or facilitator of learning programs is strongly Preferred and If not, must complete WellStar Educator Immersion program within 3 months of employment and successfully complete all aspects of the training Required and Exposure to and knowledge of healthcare, clinical practice settings and clinical workflow in a hospital setting, is strongly Preferred Required Minimum Skills: Excellent verbal and written communication skills. Must be organized and have the ability to analyze and trouble shoot problems. This individual must have good interpersonal skills and be able to work as part of a team. Must be able to demonstrate an understanding of project management tools, methodologies and techniques. Ability to multi-task is essential, as is the ability to function in stressful and emergent situations. Strong detail orientation and time management skills are required. Knowledge of clinical practice settings and clinical workflow in a hospital setting are preferred. Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more. Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000 of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care. Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery. OUR MISSION: To enhance the health and well-being of every person we serve. OUR VISION: Deliver world-class healthcare to every person, every time. OUR VALUES: We serve with compassion We pursue excellence We honor every voice Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.

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