Associate, Business Operations

The primary responsibilities of this role are to provide essential administrative and tactical support to ensure smooth execution of the agency’s operational projects and processes. This role is responsible for documentation, reporting inputs, scheduling, and system maintenance, enabling leadership to focus on strategic priorities. The ideal candidate is highly organized, detail-oriented, and committed to supporting consistent and efficient operational workflows. Essential Duties & Responsibilities: The following outlines the essential functions for this role but do not limit the tasks that may be assigned. Management may assign or adjust responsibilities based on business needs. Coordinate operational and cross-functional meetings, support project scheduling, task tracking, logistics, and resource needs. Input, maintain, and monitor project tasks, deadlines, and dependencies in project management systems. Provide administrative support to leadership, including preparing reports, drafting updates, and managing shared inboxes or task queues. Conduct routine QA/QC of data infrastructure and support BizOps on data and systems-related projects. Maintain accurate process documentation, training materials, and knowledge libraries, support onboarding and updates to internal playbooks. Manage contract distribution, tracking, and filing to ensure compliance and version control. Maintain data accuracy across operational platforms (e.g., ClickUp, Salesforce, Harvest, Slack, Google Workspace); coordinate system access and permissions with IT. Provide first-line troubleshooting for tools and systems, escalating issues as needed. Minimum Qualifications: 2 years of experience in an administrative, coordination, or support role (internship experience excluded). Strong organizational skills with the ability to manage multiple tasks. Detail-oriented with a focus on accuracy and follow-through. Effective written and verbal communication skills. Comfortable using productivity and collaboration tools. Organized and detail-oriented, with strong follow-through. Collaborative and eager to support colleagues. Proactive and resourceful in handling administrative needs. Adaptable in a fast-paced environment. Motivated to learn and grow within business operations. Preferred Qualifications: Bachelor’s degree or equivalent experience. Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10 days annually), including Parental Leave, 20 Paid Holidays, 401(k) Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act. Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Learfield is the leading media and technology company powering college athletics. Through its digital and physical platforms, Learfield owns and leverages a deep data set and relationships in the industry to drive revenue, growth, brand awareness, and fan engagement for brands, sports, and entertainment properties. With ties to over 1,200 collegiate institutions and over 12,000 local and national brand partners, Learfield’s presence in college sports and live events delivers influence and maximizes reach to target audiences. With data-based solutions for a 365-day, 24/7 fan experience, Learfield enables schools and brands to connect with fans through licensed merchandise, game ticketing, donor identification for athletic programs, exclusive custom content, innovative marketing initiatives, NIL solutions, and advanced digital platforms. Since 2008, it has served as title sponsor for the acclaimed Learfield Directors’ Cup, supporting athletic departments across all divisions. Our people-first culture is the foundation of our business and is reflective of our approach to building meaningful relationships with our employees, partners, and fans. The company strives each day to deliver the mission statement and embody the core values that make Learfield an exciting place to work. Our Mission Powering the connection of fans to the brands and experiences they love. Our Core Values Build Trust | Be Fans of One Another | Power Tomorrow | Create & Connect Communities | Have Fun