What are the responsibilities and job description for the IT - Adoption Coach-1 position at 100 Lawrence Memorial Hospital?
Something special starts here. You can’t define it, but you know it when you see it: the difference between an average life and the good life. When your cup is full – with joy, purpose and lifelong health – it shows. At LMH Health, we are all about healthy people, healthy communities and healthy futures, and that makes us your destination for an exceptional career. From flexible, work-life harmony to competitive pay and great advancement potential, find everything you’re looking for at LMH Health. You'll find everything you’re looking for at LMH Health: Join a team that cares about the community Tuition reimbursement to support continuing education Professional development and recognition Excellent benefits We’re looking for you. Job Description JOB SUMMARY This position is responsible for the planning, coordination, and delivery of education to ensure providers and clinical staff adoption of systems. These include coordinating with providers and clinical staff to understand their specific solution build and workflows, evaluating data using available tools and observation, and provide support to meet individual provider and clinical staff needs. II. ESSENTIAL JOB RESPONSIBILITIES Provide end-user one-on-one support at all locations to perform high-level solution tasks and promote best practices and improve end-user experience with solutions Identify and surface process, workflow and technical questions to appropriate team members or content owners Facilitate bi-directional feedback between the project teams and end users to improve efficiency of communication and issue resolution Provide feedback to appropriate stakeholders on system adoption and utilization Execute system adoption and/or optimization plan utilization data through Cerner Advance and targeted outcomes Assess current state workflows and provide recommendations that align with solution best practices Analyze user experience data and identify actionable insights Influence and obtain stakeholder buy-in for behavior change Model best practices for creating client system adoption plans Other duties as assigned III. JOB QUALIFICATIONS Required: Bachelor's degree in Healthcare Administration / Health Related Field OR Bachelor's degree in Marketing / Business Administration / Communication or related field. Preferred: RN Preferred 3 Years Clinical Experience Prior Educational / Training Experience Prior Cerner Experience Our Cultural Beliefs People First Integrity Matters Better Together At LMH Health, we value inclusion and diversity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Find a career you will love. We believe in healthy people, healthy communities, and healthy futures. From competitive pay and benefits to work-family balance and flexibility, come and thrive with us. Don't see the right job yet? Join our applicant pool and we'll reach out if the right opportunity opens up. Introduce yourself Have a question? Reach out any time via email to talent@lmh.org. Keep in mind our team will reach out to connect on next steps as well!