What are the responsibilities and job description for the Bilingual Title and Registration Agent position at 1 Stop Motor Vehicle Services?
Do you have a passion for helping others and a talent for communication? 1 Stop Motor Vehicle Services is currently hiring Bilingual Title and Registration Agents who are fluent in both Spanish and English. We're looking for individuals who are friendly, fast learners, and excited to grow in a team-oriented environment. Experience in motor vehicle services is welcome but not required, and if you already have a valid RACF processor ID, that’s a great bonus!
Position Details:
Title: Bilingual Title and Registration Agent
Location: 3172 E. Indian School Rd. Phoenix, AZ 85016
Hours of Operation:
- Monday to Friday: 9:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Closed Sundays and major holidays
What You’ll Be Responsible For:
- Assisting customers with registrations, title transactions, driver’s licenses, and legal paperwork
- Keeping all documentation organized and accurate
- Learning and applying Arizona motor vehicle procedures and regulations
What You’ll Need to Succeed:
- Strong communication skills in both Spanish and English
- A valid driver’s license and access to reliable transportation
- Availability for all posted business hours
- Ability to pass a background check and MVR screening
- (Optional) Experience in the field or a current/valid RACF processor ID
What We Provide:
- 401(k) retirement benefits
- Paid time off to support your well-being
- Health, dental, and vision insurance options
- A welcoming workplace where teamwork and customer service are top priorities
- Starting hourly wage: $18.00
About Our Company:
At 1 Stop Motor Vehicle Services, we’re redefining the way communities experience vehicle services. Our mission is rooted in professionalism, trust, and top-tier customer care. As we continue to grow, we’re looking for enthusiastic team players who are ready to grow with us.
Apply Now!
We’re ready to welcome our next great team member at our 32nd & Indian School location. Start your journey with 1 Stop Motor Vehicle Services today!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Application Question(s):
- This position requires employees to be at least 21 years old. Do you meet this requirement?
- As part of the hiring process, we conduct both a Criminal Background Check and a Motor Vehicle Record Check. These reviews include any past convictions, Felonies, DUIs, suspended licenses, or other driving violations.
Are there any issues that may appear in your background or driving record that we should know about? If yes, please explain.
- Our hours of operation are Monday–Friday, 9:00 AM to 7:00 PM, and Saturday, 10:00 AM to 5:00 PM. Shifts vary, and employees must be available during all business hours.
Do you have any scheduling restrictions that would affect your availability? If yes, please explain.
- Do you have reliable transportation to and from work?
- *Please be advised* This is a bilingual role; you will be expected to service customers in both English and Spanish. Are you fluent in both languages? If yes, how would you rate your fluency? (Basic, Conversational, Fluent, of Native)
- Position expectations - All employees are expected to:
- Provide excellent customer service
- Arrive on time for all scheduled shifts
- Maintain a positive and respectful attitude
- Treat coworkers and customers with dignity and professionalism
- Demonstrate a strong work ethic while on the clock
Are you willing to meet all of these expectations?
- Please take a moment to tell us a little about yourself. What made you interested in this role, and what are you hoping to gain by joining our team?
- What experience do you have that you believe would help you succeed in this customer service position?
- What are your hourly or salary pay expectations for this role? (You may add a pay range if you would like)
- This position requires regular use of computers and various software systems to complete tasks accurately and efficiently.
How would you rate your computer skills overall? Please briefly explain your experience using computers, including any programs or systems you’re comfortable with (e.g., email, Microsoft Office, data entry systems, etc.).
- Do you prefer working independently, with a team, or a mix of both? Please explain briefly.
Work Location: In person
Salary : $18