Salesforce Product Manager - Health Cloud

Product Manager – Key Responsibilities

• Define and communicate the product vision, mission, strategy, and roadmap.
• Develop, sequence, prioritize, and drive execution of product initiatives and program epics.
• Partner with business stakeholders to identify opportunities, define objectives, and establish OKRs.
• Conduct product discovery activities, including stakeholder interviews, research, and current-state analysis.
• Gather, document, and validate business requirements, user needs, and future-state processes.
• Identify pain points, process improvements, and opportunities to deliver business value.
• Collaborate with Business, Architecture, Engineering, UX, and Agile Delivery teams to define solution options and product direction.
• Lead evaluation and estimation of solution alternatives to achieve desired business outcomes.
• Translate strategic objectives into features, outcomes, and measurable success criteria.
• Create and maintain future-state process flows, diagrams, mappings, and supporting documentation for hand-off to Product Owner & IT Team. Identify process changes required for successful implementation of new features
• Drive cross-functional alignment and facilitate prioritization and roadmap planning discussions.
• Coordinate release strategies and ensure readiness for successful business adoption.
• Establish continuous feedback loops to monitor product performance and customer satisfaction.
• Measure value realization, track product outcomes, and adjust strategy based on results.
• Conduct regular collaboration sessions with Product Owners, Business Analysts, and stakeholders to align priorities and roadmap execution.
• Serve as the primary advocate for the product and the key liaison between business and technology teams.

 
Key Qualifications

• 8 years of experience in Product Management, Product Strategy, Business Analysis, or related roles.
• Proven experience defining product vision, strategy, roadmaps, and measurable business outcomes.
• Strong expertise in requirements gathering, stakeholder management, and product discovery.
• Demonstrated ability to lead cross-functional teams across Business, Architecture, Engineering, and Agile Delivery.
• Experience developing business cases, conducting current-state assessments, and defining future-state solutions.
• Strong analytical and problem-solving skills with the ability to evaluate solution options and drive strategic decisions.
• Experience translating complex business needs into product features, epics, and outcomes.
• Strong knowledge of Agile, Scrum, and SAFe product management practices.
• Exceptional communication, facilitation, presentation, and executive stakeholder management skills.
• Ability to define and track OKRs, measure value realization, and drive continuous product improvement.
• Healthcare payer and claims operations experience preferred.
• Experience with Salesforce Health Cloud required . Experience with enterprise digital transformation initiatives preferred.