What are the responsibilities and job description for the Lead Water Restoration Technician position at 1-800 WATER DAMAGE of Newtown?
Benefits:
- Competitive salary
- Health insurance
- Paid time off
Company Overview
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.
Job Summary
We are seeking an experienced and dependable Lead Water Restoration Technician to oversee water damage restoration projects. The ideal candidate is a certified professional with strong leadership skills and expertise in water mitigation and restoration processes.
Key Responsibilities
- Lead and supervise restoration crews on water damage projects, ensuring safety and quality standards.
- Assess water damage, develop restoration plans, and execute mitigation procedures.
- Operate and maintain equipment (e.g., water extractors, dehumidifiers, air movers).
- Communicate with clients, insurance adjusters, and team members to coordinate project timelines and updates.
- Document project details, including photos, moisture readings, and work logs.
- Ensure compliance with IICRC standards and local regulations.
- Train and mentor junior technicians as needed.
Responsibilities
- Intake new losses via phone, email, and fax.
- Monitor updates in DMS for job status, documentation of communication from insurance and customer.
- Monitor updates in XactAnalysis/Alacrity/Lions Bridge daily.
- Monitor field paperwork is completed and up to date.
- Update Dropbox daily with status updates, files, and move for finalized billing.
- Scheduling Subcontractors and Technicians for daily work.
- Ordering materials testing for mold and asbestos for jobs.
- Review work site and completed technician paperwork prior to releasing projects.
Qualifications
- High School Diploma.
- Must maintain a valid Driver’s License and maintain a safe driving record.
- Must be able to exercise good judgment and to understand and carry out written and/or oral instructions, along with sound problem solving ability.
- Must be able to stand; walk, sit, use hands to finger, handle, or feel – reach with hands & arms and talk or hear.
- Must be able to regularly lift and or move up to 25 pounds.
Benefits/Perks
- Paid Holidays
- PTO
- Paid Training
- Growth and Career Advancement Opportunities
Salary : $28 - $38