CENTRAL ADMIN AGENT - HOURLY

1-800-PACK-RAT/Zippy Shell, LLC, is the portable storage and moving company that provides the simplest way to store or move your stuff. With numerous storage facilities across the USA, and a growing network of containers and trucks, we can get you anywhere you need to go.

Summary/objective

The Central Administration Billing Specialist manages the status of accounts. This role will build relationships with clients, collaborate with internal departments and provide solutions to customer issues to ensure the company’s revenues.

Essential functions

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Receiving and sort incoming payments
• Issue invoices to customers and vendors
• Manage the status of accounts and balances and identify inconsistencies
• Issue and post bills, receipts and invoices
• Update accounts receivable with new accounts or missed payments
• Ensure all customers remain informed on their outstanding debts and deadlines
• Provide solutions to any relative problems of customers
• Write thorough reports on billing activity with clear and reliable data
• Make cold calls to customers to recover financial debts
• Perform additional responsibilities as requested. Essential duties, responsibilities, and activities may change at any time with or without notice.

Competencies/skills

• Strong organizational skills
• Exceptional attention to detail
• Passion for customer service, both internal and external
• Results-driven and patient
• Excellent interpersonal skills
• Advanced Microsoft Office skills (particularly Excel, SharePoint, and Outlook)
• Excellent verbal and written communication.
• Ability to multitask and to adapt in a fast-paced environment
• Adherence to laws and best practices with customer data
• Flexibility to work extended hours as needed

Specialized knowledge and/or licenses

• Knowledge of accounting principles and accounts receivable processes

Benefits

• Competitive wages based on experience.
• Comprehensive benefits package including health, dental, and vision insurance.
• Paid time off and holidays.
• 401K with company match.

1-800-Pack-Rat, LLC is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law