Office Administrative Assistant

Grow with us! Paramount Builders, a 1-800 HANSONS company, America's #1 Home Improvement Company that is continuously growing and expanding. We are looking for individuals who want to learn the business and receive the guidance to continue to advance within the company!

The Office Operations Coordinator / Administrative Assistant plays a critical role in keeping the Jacksonville branch running smoothly. The Office Administrative Assistant manages the daily administrative and operational workflow of the office while supporting the General Manager and cross-functional teams.

The Office Operations Administrative Assistant will serve as the central point of coordination for office operations, ensuring processes are followed, installations are supported, documentation is completed, and employees and customers receive a high level of service.

This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in keeping teams organized and productive.

We Offer:

• $18 - $20/hour
• Weekly pay via direct deposit
• Full-Time (Monday-Friday from 8am-5pm)
• Eligible for Health Benefits at 30 days of employment (medical, dental, vision, life, critical, accident, short-term & long-term disability)
• Eligible for 401k w/company match at 90 days of employment
• Paid Time Off (with rollover of unused hours yearly)
• Eligible for Holiday Pay at 30 days of employment
• Tools provided to help you constantly learn, develop and grow within the company
• Committees to join such as fun, well-being and safety
• Referral bonuses
• Employee, Friends & Family Discounts
• Annual Summer Picnic w/opportunities to win weekly prizes and a grand prize of $5,000.00
  
  

What You’ll Do:

• Office & Branch Operations:
  • Oversee day-to-day office operations to ensure workflows are completed efficiently and according to company processes.
  • Maintain organization of all office records, installation paperwork, and customer documentation in appropriate computer systems.
  • Manage office supplies, equipment, and facility organization to maintain a professional work environment.
  • Support the General Manager in branch administrative and operational activities.
• Team & Employee Support:
  • Provide administrative and operational support to branch employees, installers, and leadership.
  • Assist with onboarding new employees and maintaining employee documentation.
  • Coordinate office communication and ensure timely completion of tasks across teams.
• Customer & Vendor Interaction:
  • Serve as the first point of contact for customers, vendors, installers, and visitors.
  • Answer and route incoming calls and office visitors professionally while ensuring customer inquiries are addressed quickly.
  • Maintain positive and professional relationships with customers and partners.
• Documentation & Data Management:
  • Enter and maintain accurate data in company systems.
  • Upload installation photos, contracts, and documentation into company databases.
  • Track and organize installation paperwork and ensure completed documentation is returned and filed properly.
• Payroll & Administrative Processing:
  • Review installation paperwork and submit payroll information or discrepancies to corporate when necessary.
  • Support corporate operations teams with administrative needs.
• Facility Management:
  • Maintain a clean and organized office environment.
  • Coordinate office events and internal activities.
  • Manage the office in the absence of the General Manager.
    
    

What We Need:

• High school diploma or GED
• 3 year of administrative or office support experience
• Strong communication and organizational skills
• Proficiency with Microsoft Office (Word, Excel)
• Ability to multitask in a fast-paced office environment
• Self-motivated with strong attention to detail

Preferred Experience

• Office management or branch operations experience
• Experience supporting field teams or installation crews
• Construction or home improvement industry experience

Core Values

The ideal candidate demonstrates our core values every day:

• Get it Done – Fast, Right & Now
• Strive for Five – Go Above & Beyond
• Be a Problem Solver – Own it to Resolve it
• Care – Treat everyone with priority, respect and integrity
• Communicate – Call / Answer / Reach the Customer

Physical Requirements:

• Must be able to remain in a stationary position for prolonged periods
• Requires the ability to move about inside the office
• Must be able to move items weighing up to 25 pounds
• Must be able to communicate effectively with staff, customers, vendors, and the public
• Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer
• Adhered to working alone for long periods of time
  
  

Hours/Schedule:

Full-time, 40 hours per week/52 weeks per year. Standard hours are M – F, 8:00am – 5:00pm but due to cyclical nature of position, some overtime, including evening and weekend hours, will be required to complete projects under deadlines. Some local and statewide travel may be required.

It is the policy of Paramount Builders, a 1-800-Hansons company, not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status.

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