What are the responsibilities and job description for the WMS Analyst position at 1-800-Flowers Family of Brands?
The WMS Analyst will support systems processes, training and operational performance. Oversee multiple work activities in operational processes. Displays extensive knowledge of Oracle related to the Control board and will work to transfer activities between the Oracle and Baan ERP system. Accountable for communication with Operation Manager and System Supervisor as workloads/priorities change.
Working schedule: 7am - 3:30pm Monday-Friday
Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management
- Participate in system training documentation and employee training and education.
- Assist in all related Oracle operations, document issues, serve as functional expert and educate all department leadership on processes in respective functional area
- Ensures all department procedures are documented and utilized.
- Use Warehouse Management system (Oracle and Baan) to monitor, manage and execute the release of floor picking, shipping and forklift driver workloads.
- Process material shipment requests accurately and efficiently
- Research, analyze and provide problem resolution to issues on replenishment, allocations, inventory control, bin status, product master set up and picking
- Communicates effectively both horizontally and vertically maintaining two-way communications
- Work on the floor in a production and/or warehouse role during non-peak performing manual labor as required
- Communicate all change of workflow to floor operations leadership timely via phone, in-person, email and radio.
- Other duties as assigned by warehouse operations
Qualifications:
EDUCATION
- High school diploma or equivalent is preferred
- Proficiency in Microsoft Office,
- Strong WMS experience/Oracle preferred
- Strong organizational skills with the ability to consistently meet deadlines with accurate and detailed results.
EXPERIENCE
- 2 years of related experience
- Possess exceptional communication skills (verbal and written)
- Perform multiple tasks in a fast-paced environment and consistently meeting deadlines with accurate and detailed results
- Can use Microsoft Office for work organization, analysis and communication.