What are the responsibilities and job description for the Technical Lead Engineer – Oracle Cloud WMS (LogFire) position at 1-800-Flowers Family of Brands?
We are seeking a highly experienced Technical Lead Engineer specializing in Oracle Cloud WMS (LogFire)(REQUIRED) to lead the architecture, configuration, integration, and support of our warehouse management ecosystem. In this role, you will provide hands-on technical leadership, design scalable solutions, and drive end-to-end implementation across multiple fulfillment centers and brands.
You will work closely with business stakeholders, operations, IT teams, and external partners to deliver high-performing warehouse solutions that support our complex supply chain operations.
Key Responsibilities
- Lead the architecture, design, and implementation of Oracle Cloud WMS (LogFire) solutions across receiving, putaway, picking, replenishment, packing, shipping, cycle count, and labor workflows.
- Collaborate with business teams to capture requirements, map operational processes, and translate needs into scalable WMS configurations and integrations.
- Build and refine LogFire configuration elements such as strategy engines, sequencing rules, task types, workflows, user-defined attributes, and labeling logic.
- Design and manage ingestion and outbound integration flows between Cloud WMS and ERP/OMS/TMS/MHE/eCommerce systems.
- Develop technical specifications, interface designs, data mapping documents, solution blueprints, and configuration standards.
- Provide hands-on support for WMS deployments, including configuration, testing, cutover activities, and hypercare.
- Troubleshoot production issues, analyze WMS logs/staged messages, and resolve integration or configuration failures.
- Conduct system health checks, performance tuning, and rule optimization to improve throughput and inventory accuracy.
- Partner with MHE/WCS vendors to support automation workflows, conveyor logic, picking automation, and device integrations.
- Guide and mentor junior team members and serve as a subject matter expert for Oracle Cloud WMS and warehouse operations.
- Deliver training, SOPs, and knowledge-transfer to operations, support teams, and super users.
Qualifications:
Technical Requirements (Oracle Cloud WMS – LogFire Specific)
REQUIRED Core Cloud WMS Functional Expertise
- MUST BE AUTHORIZED TO WORK IN THE US. NO OVERSEAS OR REMOTE OPPORTUNITY AT THIS TIME.
- REQUIRED Deep hands-on experience with Oracle Cloud WMS LogFire configuration and implementation.
- Configuring Strategy Engine Rules, Sequencing Rules & UI Flows, Task Types & Templates, Node Types, FACCs, permissions, inventory statuses, lock codes, directed putaway/picking, cluster picking, wave/waveless processes.
- Experience with parcel manifesting, label printing logic, and integration with shipping systems.
Integrations & Technical Architecture
- Strong experience with Cloud WMS Input/Output interfaces (IHT, ORD, INV, ITEM, ASN, RFID, shipping).
- Experience with Oracle Integration Cloud, MuleSoft, or similar platforms.
- Hands-on experience designing REST API integrations and file-based flows.
- Understanding of CSV/flat-file layouts, SFTP pipelines, and Kafka/event-driven integrations.
Material Handling Equipment (MHE/WCS)
- Experience integrating WMS with conveyors, sorters, AS/RS, putwalls, robotics, and automation.
- Understanding of WES/WCS device triggers and command flows.
Reporting & Analytics
- Experience building web reports, operational dashboards, and real-time KPIs.
Testing, Deployments & Support
- SIT/UAT leadership experience, regression cycles, operational validation.
- Experience migrating configurations across environments.
- Knowledge of RF scanners, Zebra printers, and WMS hardware.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
- 5 years hands-on Oracle Cloud WMS (LogFire) experience.
- 10 years in supply chain, warehouse systems, or fulfillment operations.
- Experience leading multi-site Cloud WMS implementations.
- Strong communication, documentation, and problem-solving skills.
- Proficiency in Excel, Visio, PowerPoint.
#INDCH