What are the responsibilities and job description for the Store Key Holder position at 1-800-Flowers Family of Brands?
Harry & David Country Village Store is looking for a Key Holder/Sales Associates to join our retail team!
The Keyholder performs the duty of a Sales Associate, and in the absence of a Store Manager or Assistant Manager, is responsible for the leadership of the sales team and day-to-day operations of the store.
Responsibilities:
- Lead the sales team and oversee the day-to-day operations of the store (in the absence of a Store Manager or Manager).
- Responsible for opening and closing the store, and securing all store assets.
- Assist store management in recruitment, training, and coaching efforts.
- Drive sales in the store by following sales guidelines and procedures including sampling and selling products with passion and enthusiasm, and providing exceptional customer service.
- Maintain product knowledge and stay abreast of changes in product assortment.
- Assist in executing floor sets, pricing, signage, promotional activities and other merchandising strategies according to company directives.
- Participate in the management of store’s inventory and expense items, including minimizing product waste.
- Follow established policies, practices, and procedures including quality, sanitary, and safety guidelines. This includes compliance with all federal, state, and local laws and maintaining a safe work environment.
- Foster the brand image and reputation through impeccable personal presentation and attitude.
- Ring customer transactions using the POS system, actively sell add-ons at the cash wrap, and execute the Preferred Customer Program. Follow proper cash handling procedures.
- Pursue Business to Business sales opportunities in the community according to established procedures.
- Other duties as assigned.
Qualifications:
Requirements:
Education - High school diploma or equivalent preferred.
Experience - Top candidates for this position will have retail experience providing exceptional customer services and performing multiple tasks in a fast paced environment.
Special Requirements:
- Frequent walking, standing, bending, stooping, sitting, crawling and lifting.
- Ability to stand 8-10 hours per day.
- Flexible work schedule, including weekends if needed.
- Ability to lift, push or pull up to 30 pounds on a frequent basis.
- May work in a cooler/freezer environment.
- May be required to make bank deposits.
- This position requires a background investigation.
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