1-800 Contacts - Liingo Fulfillment Expert

Liingo Fulfillment Expert

Why you’ll love us:

For too long, glasses have been seen as a correction of a physical ailment – a medical necessity.  But they should be so much more than vision correction.  Glasses should serve as an outward expression of personality: an extension of style. Visual language. A voice. We want to help people tell their stories through eye-wear.

The Deets:

• This role is located at the SLC Distribution Center.
• Must have ability to lift 50-80lbs or find someone that can.
• 40 Hours. Shift is Monday - Friday from 12 PM until 8 PM
• Must be able to stay later than scheduled shift when necessary.

Things You'll Do:

Shipping:

• Ensure that all complete jobs are shipped quickly, accurately, and beautifully.
• Maintain acceptable levels of orders shipped per hour.
• Upgrade shipping method on necessary orders in order to meet SLAs.
• Partner with our talented Lab team to rush jobs, locate missing jobs, and improve processes to ship multiple frame orders more quickly.
• Have excellent knowledge of all software programs and ability to troubleshoot system/printer issues.

Receiving:

• Process customer returns and refunds fully in a timely manner.
• Clean and inspect return inventory and accurate add to return location.
• Maintain acceptable levels of return orders per hour/person.
• Systematically receive in and physically put away purchase orders that range in size from 5 units to 10,000 units in a timely matter.

Inventory:

• Participate in weekly and/or monthly inventory and consumable counts.
• Maintain accuracy when picking, replenishing, and counting inventory.

Prep/Other:

• Clean and Restock stations with supplies. Assemble boxes to prep for shipping volumes.
• Communicate to customers or the customer service team any foreseeable delays to an order or partial shipment alerts.
• Maintain a clean and friendly environment.

Things You'll Need:

• A strong sense of ownership and accountability.
• A can-do anything, positive attitude.
• Able to thrive with constant change and new processes.
• Must be able to work smart and efficiently while alone and unsupervised.
• Must maintain a high level external and internal customer satisfaction.
• Must be detailed oriented.
• Must be able to multi-task.
• Able to interact and communicate effectively with all departments
• Proven record of exceeding individual and company goals.
• Must be able to decisively solve problems when they happen.

The Other Perks:

• Career development and opportunities for growth
• Corporate recognition program
• Paid/Unpaid time off
• 401K match
• Gym and Wellness programs
• Sponsored sports teams
• Health, dental, and vision coverage
• Flex spending
• Life Insurance
• Disability benefits