Service Centre Administrator

The Company

With 50 years of experience and expertise, Apleona is part of a global business providing integrated facility management services across Ireland. We offer flexibility, career progression and a competitive start rate.

We are currently recruiting a Part-time Service Centre Administrator to join our team in Dublin 14

Working pattern: Monday to Friday from 9:00 to 13:00, 20hours per week

Main Duties And Responsibilities

• Reception - answering phones, directing calls as appropriate and taking messages
• General administration work: filing, photocopying, scanning, binding, recording of timesheets,
• Booking taxis, couriers, restaurants, travel and accommodation
• Meeting room set up, i.e. tea, coffee etc.
• Ensure all collated appropriate information from incoming calls, emails, mail and verbal communication is correctly and completely entered into the Computer Aided Facility
• Management System (CAFM) or appropriate system as required
• Follow up and reconciliation of all incoming documentation and information to support
• Running reports on CAFM to monitor work order status- billing all work approved work orders in a timely manner
• Periodic review of WIP files received by accounts and prompt action taken on closing and billing all open work orders
• Coordination and scheduling of the maintenance tasks for the mobile team and specialist contractors for planned and reactive works
• Ad-Hoc duties as required by your line manager
  
  

Qualifications And Experience

• Experience working in a fast paced Service Desk role environment is desirable
• Knowledge of Facilities administration would be a distinct advantage
• Excellent pc skills and proficiency in Word and Excel is essential
• Awareness of good health and safety practice
  
  

We are looking forward to hear from anyone with skills in these areas

Please fill-up the application and upload your CV to apply