Telemarketing Executive

New Payment Innovation is a fast growth Irish FinTech based at our HQ in Citywest, Dublin. We are seeking a motivated and results-driven Telemarketing Executive to contact prospective customers, introducing them to New Payment Innovation and arranging an appointment for our field sales team to attend. This role is key in enabling growth within our direct and partner sales team.

The most successful candidate will have had telemarketing experience in the past and understands the importance of establishing a sufficient level of “buy in” from the potential opportunity and collecting as much information as possible to enrich the lead to ensure it stands a better chance of conversion.

You work will closely with our field sellers arranging appointments for them and working with them to understand the success of the opportunities that are passed to them. You will be rewarded for both the leads that you generate and the successful conversion of those leads.

The successful candidate will work full-time from our office located at Citywest, Dublin 24.

Job Description

Contact potential customers who would be interested in face to face and online payment services from New Payment Innovation by phone.

Log and track calls in the CRM to support your management of those leads but also give the business an accurate picture of the level of opportunity you are working on for reporting purposes.

Introduce the services to the customer, seek to better understand their existing setup, supplier and any challenges that they face and talk through how we may be able to support their business.

Collect any relevant information from them that accurately builds a picture of their requirements and work to agree a suitable time for a field seller to follow up with them.

Work with our field sales team to arrange an appointment to meet the potential customer and communicate the information that has been gathered from them.

Capture feedback from the field seller on the results of the face to face meeting.

Play an active role working with new telemarketing executives as they join the business to talk through your experiences.

Able to track and present your performance to your Line Manager and the wider management team as well as the leadership team.

Skills Required

Ability to effectively communicate with business owners positioning New Payment Innovation payments capability.

Excellent sales ability and experience with the ability to identify and generate opportunity.

Good rapport building experience, ability to communicate with different types of people, within different sectors across all levels.

CRM management experience.

Job Types: Full-time, Permanent

Pay: €30,000.00-€33,000.00 per year

Additional pay:

• Commission pay

Benefits:

• Company pension
• On-site parking
• Private medical insurance
• Sick pay

Schedule:

• Monday to Friday

Application question(s):

• The position is based full-time in our office in Citywest, Dublin 24. Does the work location suit you?

Language:

• English (required)

Work Location: In person

Reference ID: Telemarketing Executive