Call Centre Representative (Akis & UPS)

We are currently seeking to recruit a Call Centre Representative to be based in the Head Offices in Nicosia, Cyprus.

Main Duties & Responsibilities:

• Provide timely and professional assistance to customers via phone, email, and live chat, resolving inquiries related to courier services
• Address and resolve any issues or complaints
• Managing incoming / outgoing calls
• Administration and Support

Qualifications & Skills:

• High School Certificate
• Ability to work effectively in a team environment 
• Ability to work well under pressure
• Fluent in Greek and English 
• Good computer skills (Microsoft Office (Excel / Word)

What we Offer:

• Competitive Remuneration Package based on experience and qualifications

• 13th Salary

• 21 Days Paid Annual Leave Days

• Provident Fund after the first 6 months

• Participate in the Loyalty Discount Scheme Program

• Friendly working environment

• Training & Development Opportunities

Applications:
 

Interested applicants should forward their CV’s at hr@gapgroup.com quoting the reference number: GAP-0425-CCR
 

All applications will be treated in strict confidence.