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Zwicker & Associates
Hebron, KY | Full Time
7 Months Ago
Customer Specialist
Full Time | Business Services 7 Months Ago
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Zwicker & Associates is Hiring a Customer Specialist Near Hebron, KY

Overview

SCHEDULE:

Monday - Friday, no nights, no weekends. 

COMPENSATION AND BENEFITS:

  • $15.00 hourly rate
  • Compensated Time Off (PTO) - 11 days annually 6 Company paid holidays
  • Competitive benefits - Medical, Dental, Vision
  • 401(k) after 6 months
  • Promotional opportunities from within the Firm

Zwicker & Associates is seeking a Support Representative for our Hebron office. Support is responsible for performing administrative duties on a daily basis, entering incoming communication (e-mail, fax, etc.), preparing a variety of letters, recording and verifying phone payments, and assisting Managers as needed. 

Responsibilities

  • Setting up payment arrangements with debtors, verifying banking information
  • Administrative duties supporting our front-line collectors
  • Locating, researching and properly documenting consumer’s assets in such a way to prepare consumers account for post judgment remedies (maintaining confidentiality at all times)
  • Adhering to all Firm policies and client guidelines / work standards
  • All other duties as assigned

Qualifications

  • Call center experience a plus
  • Excellent administrative and phone skills
  • Basic computer skills
  • Above average interpersonal, oral, and written communication skills
  • Ability to work in a fast paced environment

Physical Qualifications

  • Be able to lift 5 lbs. or greater
  • Be able to sit 90% of the work day at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to read and comprehend position-specific documents and correspondence
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/ or in writing
  • Be able to operate a computer, phone and/or equivalent devices
  • Be able to complete a minimum of a 40 hour flexible workweek schedule

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management.

This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off, paid holidays and 401K with match.

No Phone Calls, No Agencies, EOE, Drug free workplace.

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/

#IND123

Min

USD $15.00/Hr.

Max

USD $15.00/Hr.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

POST DATE

09/18/2022

EXPIRATION DATE

12/12/2022

WEBSITE

www.zwickerpc.com

HEADQUARTERS

Andover, Massachusetts

SIZE

500 - 1,000

CEO

Tom Murray

REVENUE

<$5M

INDUSTRY

Business Services

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About Zwicker & Associates

Zwicker & Associates is a law firm. Its services include collection, bankruptcy, and litigation services. The firm was founded in 1991 and is headquartered in Andover, Massachusetts.

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If you are interested in becoming a Customer Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Specialist job description and responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

05/01/2022: El Paso, TX

Responding promptly to customer inquiries.

03/04/2022: Elyria, OH

Communicating with customers through various channels.

04/11/2022: Saint Cloud, MN

Acknowledging and resolving customer complaints.

02/20/2022: Los Angeles, CA

Knowing our products inside and out so that you can answer questions.

04/22/2022: Denver, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Specialist jobs

Communicate clearly with customers.

04/10/2022: Long Beach, CA

Give credence to customer complaints.

05/08/2022: Kingsport, TN

Understand The Needs Of The Business.

02/20/2022: Tallahassee, FL

Listen attentively and actively.

03/12/2022: Madison, WI

Make the customer feel comfortable.

03/03/2022: Schenectady, NY

Step 3: View the best colleges and universities for Customer Specialist.

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