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Customer Specialist

Hebron, KY | Full Time
7 Days Ago

Job Description

Overview

SCHEDULE:

Monday - Friday, no nights, no weekends. 

 

COMPENSATION AND BENEFITS:

  • $15.00 hourly rate
  • Compensated Time Off (PTO) - 11 days annually 6 Company paid holidays
  • Competitive benefits - Medical, Dental, Vision
  • 401(k) after 6 months
  • Promotional opportunities from within the Firm

Zwicker & Associates is seeking a Support Representative for our Hebron office.  Support is responsible for performing administrative duties on a daily basis, entering incoming communication (e-mail, fax, etc.), preparing a variety of letters, recording and verifying phone payments, and assisting Managers as needed. 

Responsibilities

  • Setting up payment arrangements with debtors, verifying banking information
  • Administrative duties supporting our front-line collectors
  • Locating, researching and properly documenting consumer’s assets in such a way to prepare consumers account for post judgment remedies (maintaining confidentiality at all times)
  • Adhering to all Firm policies and client guidelines / work standards
  • All other duties as assigned

Qualifications

 

  • Call center experience a plus
  • Excellent administrative and phone skills
  • Basic computer skills
  • Above average interpersonal, oral, and written communication skills
  • Ability to work in a fast paced environment

Physical Qualifications

 

  • Be able to lift 5 lbs. or greater                                                                                                                    
  • Be able to sit 90% of the work day at times                                                                                                         
  • Be able to bend at the waist and be mobile when needed                                                                           
  • Be able to read and comprehend position-specific documents and correspondence       
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/ or in writing                                              
  • Be able to operate a computer, phone and/or equivalent devices                                                           
  • Be able to complete a minimum of a 40 hour flexible workweek schedule

 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.                   

 

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.  If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management.

 

This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off, paid holidays and 401K with match.

 

No Phone Calls, No Agencies, EOE, Drug free workplace.

 

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/

 

#IND123

Min

USD $15.00/Hr.

Max

USD $15.00/Hr.

Skills for Customer Specialist

The job skills required for Customer Specialist include Call center, Written Communication, Life insurance etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Specialist. Select any job title you are interested in and start to search job requirements.

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Career Path for Customer Specialist

The following is the career advancement route for Customer Specialist positions, which can be used as a reference in future career path planning. As a Customer Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Specialist. You can explore the career advancement for a Customer Specialist below and select your interested title to get hiring information.

How to Become a Customer Specialist

If you are interested in becoming a Customer Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Specialist for your reference.

Step 1 Understand the job description and responsibilities of a Customer Specialist

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Step 2 Knowing the best tips for becoming a Customer Specialist can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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