Recent Searches

You haven't searched anything yet.

131 Call Center Representative (Collections) Jobs in Tampa, FL

SET JOB ALERT
Details...
Zwicker & Associates
Tampa, FL | Full Time
6 Months Ago
Ascensus
Tampa, FL | Full Time
$40k-51k (estimate)
2 Days Ago
RemX
Tampa, FL | Full Time
$40k-51k (estimate)
Just Posted
Ambs Call Center
Tampa, FL | Full Time
$33k-41k (estimate)
1 Week Ago
AdventHealth Medical Group West FL
Tampa, FL | Full Time
$40k-51k (estimate)
11 Months Ago
Verbal Mixon
Tampa, FL | Full Time
$40k-51k (estimate)
2 Weeks Ago
PolicyScout TPA
Tampa, FL | Full Time
$40k-51k (estimate)
10 Months Ago
Safepoint MGA, LLC
Tampa, FL | Full Time
$39k-49k (estimate)
1 Month Ago
Hudson Management Services
Tampa, FL | Part Time
$32k-44k (estimate)
6 Days Ago
Raise
Tampa, FL | Contractor
$35k-44k (estimate)
2 Months Ago
ValorVIP
Tampa, FL | Full Time
$31k-40k (estimate)
11 Months Ago
MCI Careers
Tampa, FL | Full Time
$33k-42k (estimate)
11 Months Ago
MCI Military Recruitment
Tampa, FL | Full Time
$33k-42k (estimate)
11 Months Ago
MCI Jobs
Tampa, FL | Full Time
$32k-41k (estimate)
3 Months Ago
MCI Full Applicant
Tampa, FL | Full Time
$34k-44k (estimate)
0 Months Ago
ValorVIP
Tampa, FL | Other
$32k-41k (estimate)
1 Month Ago
Equiniti
Tampa, FL | Full Time
$47k-61k (estimate)
0 Months Ago
MCI Jobs
Tampa, FL | Full Time
$44k-57k (estimate)
2 Months Ago
MCI Military Recruitment
Tampa, FL | Full Time
$33k-42k (estimate)
11 Months Ago
MCI Careers
Tampa, FL | Full Time
$33k-42k (estimate)
0 Months Ago
ValorVIP
Tampa, FL | Other
$31k-40k (estimate)
0 Months Ago
MCI Careers
Tampa, FL | Full Time
$34k-44k (estimate)
11 Months Ago
MCI Military Recruitment
Tampa, FL | Full Time
$34k-44k (estimate)
0 Months Ago
ValorVIP
Tampa, FL | Full Time
$32k-41k (estimate)
0 Months Ago
nTherm, LLC
Tampa, FL | Full Time
$40k-51k (estimate)
3 Weeks Ago
OneTouch Direct
Tampa, FL | Full Time
$39k-50k (estimate)
1 Month Ago
Bath Planet
Tampa, FL | Full Time
$36k-46k (estimate)
5 Months Ago
Call Center Representative (Collections)
Full Time | Business Services 6 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Zwicker & Associates is Hiring a Call Center Representative (Collections) Near Tampa, FL

Overview

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditors rights law firm headquartered in Massachusetts whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Since our founding in 1991, Zwicker has carefully expanded its operations to include 38 offices and over 900 employees across the country. Zwicker represents original lenders and provides a wide range of services in the areas of bankruptcy, commercial collections, consumer collections, and litigation.

Zwicker is seeking a candidate with an eagerness to learn, as well as exemplary organizational and written and verbal communication skills to join our Zwicker team. We seek out candidates whose diverse skills, backgrounds, and experiences enable the Zwicker team to collaboratively innovate and excel in performance. We encourage and provide lifelong learning and training opportunities for our team members, with the goal of building a strong foundation and successful future with us. We strive to promote from within, offering excellent career advancement opportunities for high achievers.

As Zwicker continues to grow, we are seeking reliable, dynamic, driven individuals, preferably with experience in a fast-paced customer service oriented, call center, or collections environment to join our dynamic team in our Tampa office. If you don't have experience, but feel you would thrive in a fast-paced call center environment, and possess a willingness to learn with a winning attitude, we would love to hear from you.

We are seeking collectors to join our team. This exciting opportunity allows for eligible applicants to begin an optional remote working arrangement after the completion of 90 days of in-office training. Applicants must complete all training, demonstrate acceptable performance and behavior, have the ability to work in a private location with stable internet service and comply with all telecommuting guidelines as well as firm policies. Applicants should preferably live in or around our Tampa office for direct access to supervisors and on-site training when or as needed. 

After a full year of employment, average total collector compensation is $25-$30 plus per hour. There is no cap on bonus potential.

Responsibilities

  • Establish contact with borrowers to discuss delinquencies and ability/willingness to pay and to identify the appropriate repayment programs/options available to them
  • Record accurate and detailed notes; update account status and card member’s information into computer system
  • Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives
  • Comply with policies and procedures of Zwicker & Associates, P.C.
  • Comply with FDCPA and state consumer protection laws
  • Other duties as assigned

Qualifications

  • Minimum of one year experience in a fast-paced customer service oriented, call center, or collections environment 
  • Above avererage administrative and phone skills
  • Strong negotiation skills
  • Excellent communication skills
  • Well organized, results driven
  • Effective decision making skills
  • Strong listening, interpersonal, oral, and written communication skills
  • Basic computer skills
  • Ability to work in a fast paced, changing environment

Preferred Qualifications

  • Collections experience
  • Previous call center experience in a variety of customer service industries such as loan origination, telemarketing, banking, insurance sales etc.
  • Bilingual written & oral
  • Knowledge of the FDCPA and state consumer protection laws

Physical Qualifications

  • Be able to lift 5 lbs. or greater
  • Be able to sit 90% of the work day at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to read and comprehend position-specific documents and correspondence
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/ or in writing
  • Be able to operate a computer, phone and/or equivalent devices
  • Be able to complete a minimum of a 40 hour flexible workweek schedule

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management.

This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off including paid holidays, and 401K with match.

This an hourly rate position plus the potential for a monthly bonus - bonus' are not capped.

No Phone Calls, No agencies, EOE, drug free workplace.

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/

#IND123

Min

USD $16.50/Hr.

Max

USD $20.00/Hr.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

POST DATE

09/28/2022

EXPIRATION DATE

12/12/2022

WEBSITE

www.zwickerpc.com

HEADQUARTERS

Andover, Massachusetts

SIZE

500 - 1,000

CEO

Tom Murray

REVENUE

<$5M

INDUSTRY

Business Services

Related Companies
About Zwicker & Associates

Zwicker & Associates is a law firm. Its services include collection, bankruptcy, and litigation services. The firm was founded in 1991 and is headquartered in Andover, Massachusetts.

Show more

Zwicker & Associates
Full Time
$194k-258k (estimate)
Just Posted
Zwicker & Associates
Full Time
$86k-114k (estimate)
3 Days Ago
Zwicker & Associates
Full Time
$57k-72k (estimate)
1 Week Ago

The following is the career advancement route for Call Center Representative (Collections) positions, which can be used as a reference in future career path planning. As a Call Center Representative (Collections), it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative (Collections). You can explore the career advancement for a Call Center Representative (Collections) below and select your interested title to get hiring information.

Verbal Mixon
Full Time
$40k-51k (estimate)
2 Weeks Ago
OneTouch Direct
Full Time
$39k-50k (estimate)
1 Month Ago

If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more