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General Manager
zTrip Little Rock, AR
Full Time | Restaurants & Catering Services 1 Month Ago
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zTrip is Hiring a General Manager Near Little Rock, AR

WHC Worldwide dba zTrip is the largest taxi operation in the United States operating in 25 markets. zTrip is the next-level experience in transportation - operating throughout North America with a tradition of utilizing the highest quality of vehicles and carrying out operations with the newest transportation technologies. Our mission is to use mobility to enhance the lives of our customers, driver-partners, and employees.

zTrip is seeking an General Manager who will provide support, leadership, and direction to our Little Rock, AR location to ensure the growth of our taxi business.

Job Responsibilities of a General Manager:

  • Effectively manage customer relations through both direct contact and outreach programs.
  • Identify, select, train and mentor location staff and independent contractor drivers with a robust recruiting and retention program.
  • Effectively and frequently communicate with location staff and support team members.
  • Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
  • Oversee safety and training programs, plans and processes to ensure compliance with a company, contract and regulatory requirements.
  • Maintain client contact routinely to meet or exceed expectations.
  • Conduct periodic departmental audits.
  • Daily, weekly and monthly review of key operational metrics.
  • Ensure that all location metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets it financial, safety and operational expectations.
  • Implement, promote and adhere to company policies and procedures.
  • Participate in location(s) labor and employee relations activities.
  • Provide insight and information to support location(s) contract renewals.
  • Create and present location(s) annual budget.

Talent Requirements of a General Manager:

  • Must have a minimum five (5) to 10 years of Operations Management and leadership experience including P&L responsibility.
  • Experience successfully leading and growing operations, developing world-class teams and P&L responsibility of $5M

Other Key Qualifications for a General Manager:

  • Excellent interpersonal skills.
  • Commitment to developing team members.
  • Embrace a collaborative leadership style.
  • Demonstrated drive for results.
  • Great PC and report development skills (e.g.: MS Office).

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

POST DATE

02/01/2023

EXPIRATION DATE

12/22/2023

WEBSITE

ztrip.com

HEADQUARTERS

OMAHA, NE

SIZE

25 - 50

FOUNDED

2012

CEO

KEVIN TIMMONS

REVENUE

$5M - $10M

INDUSTRY

Restaurants & Catering Services

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About zTrip

zTrip is a new smartphone app that lets you book a black car or taxi in seconds. You can book for now, for later today, or for later this week! Our service is backed by over 25 years of trusted customer support and professionally-licensed and insured drivers. With zTrip, you can expect a great ride. zTrip is owned and operated by WHC Worldwide, the leading provider of passenger ground transportation services in North America.

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