About the role

As a Sales Engineer, you would be responsible for driving awareness of CrunchTime & Zenput’s merged product portfolio within the restaurant industry. We use the latest sales engagement strategies to systematically engage and build relationships with executives. Key responsibilities include providing expertise and support to our sales team, identifying customer needs and current business processes and offering solutions that exceed their expectations and drive value across the brand. Additionally, this role will take the lead on tailoring solution demonstrations during the sales process, providing pre-sales technical assistance, and working with the AE to scope the implementation strategy including key system integrations. We are looking for individuals who are self-motivated and eager to make a big impact.

What you’ll do as a Sales Engineer

• Support Account Executives with solution-selling into current and prospect customer base

• Partner with Account Executives to understand customers needs and requirements

• Prepare and deliver technical presentations tailored to the business needs and goals of existing and prospective customers

• Provide a deep level of product knowledge and skillfully answer product-related questions during the sales cycle

• Deliver tailored solution demonstrations geared towards the prospects current pain and future state value

• Lead the scoping effort for implementation and integration requirements

• Act as the liaison between the sales and implementation teams

• Prepare and communicate responses to RFPs (Requests for Proposal)

What we’re looking for

• Bachelor’s Degree

• Sales Engineer experience (preferably supporting B2B SaaS application sales) 

• Ability to understand our offerings and respond to all technical objections a prospect may have

• Expertise in working cross-functionally with internal teams (sales, product, customer success)

• Prior experience in navigating conversations surrounding software integrations

• Comfortability in working with systems that require a level of customization 

• Proven track record of supporting Account Executives in meetings

• Strong verbal and written communication skills

• Ability to demonstrate solutions through storytelling

Nice to haves

• Previous experience working for an Inventory Management, ERP, LMS, or operations execution solution provider

• Salesforce.com expertise

• Background in supporting SaaS sales in the restaurant IT space

What you’ll get

• Great mission-driven team members from diverse backgrounds with a strong company culture

• Competitive pay

• Unlimited PTO

• Paid company holidays

• Yearly team off-sites

• International travel opportunities

• Medical, dental, and vision benefits (FSA, HSA & HRA options)

• Basic & Voluntary Life Insurance

• 401k employer match

• Wellness benefits (Headspace, OneMedical, Omada, Ginger.io, Gympass, Carrot)

• Commuter benefits

• Work in an open environment on solutions that are reshaping the way businesses operate

• Fun team events

• Ability to have a big impact

• 10 weeks of paid parental leave

• Fitness reimbursement

• Learning & development funds