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Zenetex LLC
California, MD | Other
6 Months Ago
IT Helpdesk Specialist
Zenetex LLC California, MD
Other | Business Services 6 Months Ago
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Zenetex LLC is Hiring an IT Helpdesk Specialist Near California, MD

Position Overview

Zenetex specializes in management and technology support services for a variety of federal agencies and commercial organizations.We are looking for a highly motivated self-starting Help Desk specialist. Must be willing to work in a fast paced environment and maintain high level of professionalism. Candidate will be working on multiple projects related to end user computing from Inventory tracking to Software deployment and User training. Position located in California MD.

Description

  • Provide hardware and software assistance
  • Respond and close out tickets in Samanage (helpdesk ticketing queue) as quickly as possible.
  • Track New Hires
  • Image\reimage laptop for users as required using Intune (includes New Hires)
  • Receive IT Inventory
  • Assign devices to users (asset inventory)
  • Shipping (about 90% of all IT shipping)
  • New/Change Office Setup

Qualifications

  • 1-3 years of relevant end user support experience
  • AA degree in IT related field or 2 years experience
  • A or Security certificationsITIL foundations Certification

Security Clearance

This position will require U.S. citizenship and ability to obtain and maintain a Favorable clearance.

ZENETEX is an equal opportunity/affirmative action employer. Qualified applicants are considered for employment without regard to age, race, national origin, sexual orientation, gender, gender identity and expression, disability, veteran status, or any other characteristic protected by law. 

Job Summary

JOB TYPE

Other

INDUSTRY

Business Services

POST DATE

09/05/2022

EXPIRATION DATE

12/12/2022

WEBSITE

zenetex.com

HEADQUARTERS

WASHINGTON, DC

SIZE

1,000 - 3,000

FOUNDED

1999

TYPE

Private

CEO

GENE GRABOWSKI

REVENUE

$50M - $200M

INDUSTRY

Business Services

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About Zenetex LLC

Zenetex is a consultancy company that provides IT, engineering, logistics, security and program management solutions for government agencies.

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The following is the career advancement route for IT Helpdesk Specialist positions, which can be used as a reference in future career path planning. As an IT Helpdesk Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Helpdesk Specialist. You can explore the career advancement for an IT Helpdesk Specialist below and select your interested title to get hiring information.