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1 Director of Housekeeping Job in North Myrtle Beach, SC

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Zealandia Holding Company
North Myrtle Beach, SC | Other
$48k-63k (estimate)
4 Months Ago
Director of Housekeeping
Zealandia Holding Company North Myrtle Beach, SC
$48k-63k (estimate)
Other 4 Months Ago
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Zealandia Holding Company is Hiring a Director of Housekeeping Near North Myrtle Beach, SC

Job Details

Job Location: Peppertree Ocean Club - North Myrtle Beach, SC
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Job Category: Hospitality - Hotel

Description

What's in it for you? Competitive pay based on experience!

We offer membership to our travel club as a benefit to every employee after their first few months. This includes:

  • Access to deeply discounted stays at our resorts
  • Access to discounted stays at partner resorts and hotels
  • Discounts on other travel-related expenses like airfare, car rental and more.

Full time employees can also look forward to a more comprehensive benefit plan including medical, dental, vision, company paid life insurance, 401(k) with company match, ancillary benefits, and much more! Peppertree Ocean Club is managed by LaTour Hotels and Resorts, Inc., and as an ESOP (Employee Stock Ownership Plan) company our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own.

POSITION SUMMARY

Primary responsibilities include the efficient and effective operation of the Housekeeping Department to the highest standards and guest satisfaction. The ideal candidate will be omnipresent, detail-orientated, and forward-thinking. The Director of Housekeeping supervises and oversees the daily performance and appearance of the property via direction and supervision of the housekeeping team with a critical eye for detail, training, and enforcing standards of excellence while developing a cohesive team with a can-do and guest-first attitude.

ESSENTIAL FUNCTIONS

  • Coach & counsel team members to ensure that all policies, procedures, and standards are being maintained.
  • Inspects rooms to ensure a First Class impression.
  • Daily walk-through of the property; effectively follow-up on any findings, gain agreement on a written action plan; follow-up on individual's performance to the action plan as necessary.
  • Conducts daily quality checks, remediation, and subsequent training for Housekeeping associates with full documentation in accordance with Company Policy and Standards.
  • Enforce Housekeeping cost controls, determine cost-effective methods to increase productivity, ensure operating supplies necessary for the optimum guest experience are available.
  • Conduct documented shift-meetings with all Housekeeping staff; communicate standards of cleanliness, review scores, department goals, and celebrate achievements to build morale and team spirit.
  • Maintain, organize, and control inventory of guest and housekeeping supplies and linen; order replacement of supplies and equipment as needed.
  • Ensure excellent communication and follow-up.
  • Ensure all housekeeping staff are aware and follow proper safety standards and are familiar with emergency procedures.
  • Perform other duties as needed to ensure the smooth operation of the property.

Qualifications


POSITION QUALIFICATIONS/REQUIREMENTS

  • Prior Housekeeping and supervisory experience required.
  • Must be a hands-on manager.
  • Must be organized and detail oriented.
  • Individual must have a great deal of flexibility in schedule to accommodate business needs. Must be available on weekends.

Experience

  • Three years of management or supervisory experience preferred.
  • Experience in a Condo-property setting preferred.
  • Experience with Property Management Systems preferred.

LHRs Core Competencies

Customer-Orientation: A focus on meeting and exceeding customer expectations; a continuous awareness of how all work tasks and daily activities impact the customer.Oral and Written Communication: The ability to recognize and appropriately communicate critical information; a focus on professionalism and etiquette in all communications.Conflict Management: Orientation toward solutions in times of conflict; ability to maintain composure of self, influence composure of others, and effectively mitigate conflict situations.Self-Discipline: A natural tendency toward achievement of goals and thorough completion of all tasks; ability to work through unforeseen obstacles and maintain focus on overall expectations.Professional Conduct: Continuous positive representation of the organizational brand; awareness of ones surroundings and the ability to develop professional relationships with all staff.Adaptability to Change: Positive approach to minor or major changes; the ability to help others maintain a positive attitude through times of change

Knowledge & Skills

Ability to communicate effectively with others using the spoken word as well a writing clearly and concisely.
Ability to pay attention to the minute details of a project or task.
Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions.
Ability to focus on a goal and obtain a pre-determined result.
Ability to look beyond the standard solutions.
Ability to operate a computer and understand Word, Excel and any other programs deemed necessary by management.

PHYSICAL REQUIREMENTS

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5 hrs/day)

Physical Demands

Lift/Carry

Stand

F

Walk

F

Sit

F

Handling

O

Reach Outward

F

Reach Above Shoulder

O

Climb

O

Crawl

O

Squat or Kneel

O

Bend

O

10 lbs. or less

F

11-20 lbs.

F

21-50 lbs.

O

51-100 lbs

O

Over 100 lbs

O

Push/Pull

12 lbs or less

F

13-25 lbs

O

26-40 lbs

O

41-100 lbs

O

WORK ENVIRONMENT
Individual will be required to work both indoors/outdoors.

Job Summary

JOB TYPE

Other

SALARY

$48k-63k (estimate)

POST DATE

11/24/2022

EXPIRATION DATE

08/25/2023

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If you are interested in becoming a Director of Housekeeping, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Housekeeping for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Director of Housekeeping job description and responsibilities

The director of housekeeping may work long periods of time as needed under certain circumstances.

03/22/2022: Boulder, CO

Maintaining housekeeping department policies while also working on hotel transitions.

01/28/2022: Pocatello, ID

Responsible for entire housekeeping operations of hotel.

03/13/2022: Manchester, NH

The housekeeping manager sets the department’s schedule and holds the team accountable for upholding the hotel’s service standards.

03/20/2022: Pocatello, ID

Housekeeping employees, especially room attendants, need to be able to perform various physical activities, which can be strenuous.

01/28/2022: Columbus, MS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Director of Housekeeping jobs

This director must train the housekeeping staff to follow proper procedures and job safety.

01/28/2022: Utica, NY

While their salaries may vary, Housekeeping Directors and Janitor Supervisors both use similar skills to perform their jobs.

03/24/2022: Akron, OH

Housekeeping teams can vary greatly depending on the size of the hotel.

03/08/2022: Altoona, PA

Small boutique hotels may have just a handful of room attendants, while giant resorts can have hundreds of housekeeping team members.

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Guests will also have the opportunity to meet members of the Good Housekeeping editorial team.

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Step 3: View the best colleges and universities for Director of Housekeeping.

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