Hungry For A Great Career?

Zaxby's is more than just a place to eat - it's a place that is guest focused, develops talent, focuses on operational excellence, and offers continuous improvement.

Zaxby's is a Family!

So come on in! We're saving a seat for you.

Our Shift Managers support the General Manager and Assistant Managers in achieving goals related to sales, costs, employee training and retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Job Qualifications

The following requirements must be met in order to qualify for this position.

• Must be 18 years of age or older
• Must have at least one year of previous management experience
• Prior to entering position, candidates must complete a background check and drug screen

Capabilities Requirement:

• Stand and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual perception and judgement to observe and respond to the environment
• Work in and environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Requirements:

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.

• Assist in providing Team Members with the appropriate training. 

• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

• Assist in controlling inventories of food and paper goods and report shortages to the General Manager.

• Execute all systems daily to ensure a clean, organized restaurant, prepared to deliver quality food and Encore service.

• Utilize all management tools to keep accurate and current records.

• Supervise and motivate Team Members to perform to their highest possible level.

• Assist in scheduling and receiving food deliveries, checking deliver contents in order to verify product quality and quantity.

• Perform food preparation or service tasks such as cooking and cleaning when necessary.

• Oversee FOH and BOH operations in compliance with Zaxby’s standards.

• Record and maintain operational data on specific forms and in specific logs such as, the manager workbook.

• Competently operate Opening and Closing shifts without the need of additional supervision when needed. 

• Attend training sessions provided by Dream Big Holdings and ZFL.

• Attend and participate in manager and Team Member meetings.

• Promote and reflect a positive work environment at Zaxby’s.

• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.

Benefits:

• Free Meal when at work
• Quarterly Bonus
• Room for growth
• Employee Referral Bonus
• Opportunities to advance because we reward great work

Benefits for Full Time Employees (Waiting Period Applies):

• Health Insurance
• Dental and Vision Insurance
• 401k Plan (Eligible after One Year)
• Vacation Plan
• Personal/Sick Time Pay (Eligible after 90 Days)

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.