The Shift Leaders role is to manage the product, process, and people required to execute a shift. This role has supervisory and decision-making power to assign tasks to team members and respond to guest complaints. Setting shift goals and aligning processes and tasks to these goals is critical to success in this role. The Shift Leader ensures their team is meeting benchmarks for success, takes care of issues with equipment, and is responsible for closing and opening tasks. As a leader in the restaurant, the Shift Leader continuously trains and coaches team members to further develop skills and ensure procedural standards are met.
Essential Job Functions
The information provided below encompasses the functions and values associated with this position.
Duties and Responsibilities
The individual in this position is expected to engage in the following work-related activities:
The following requirements must be met in order to qualify for this position.
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.