JOB TITLE: Case Manager

JOB PURPOSE:To work with current and/or former shelter residents to develop and implement realistic plans that will remedy their homeless situation. EOE

ACCOUNTABILITY: Reports to Program Director

STATUS: Exempt

DUTIES AND RESPONSIBILITES:

1. Be committed to and follow the YWCA of Charleston Employee Handbook as well as the Rules, Procedures and Protocols governing the YWCA Sojourner’s Shelter Program including, but not limited to, maintenance of professional boundaries with the clients and residents.

2. Perform an intake within 8-24 hours to include administrating an assessment SPDAT

3. Facilities participants’ access to the system by being receptive and by arranging appointments as quickly as possible when entering the program

4. Assess economic, social, educational and mental health needs to circumstance of participant

5. Assist in the development and monitoring of social service plans with resident to achieve short and long-term self sufficiency goals

6. Assess participants’ strengths and needs to determine their eligibility for services and financial resources

7. Collaborate with professionals from different disciplines that may be required to ensure clients’ goal are met

8. Perform assessment to determine coping capabilities, potential support systems and areas of needs

9. Planning intervention and/or identify mainstream resources needed

10. Maintain accurate up-to-date records daily of participants’ progress, data utilizing HMIS system

11. Provide as much support as needed to participant in carrying out their social service plan

12. Maintain written statistical information as requested by Program Director

13. Communicate with Team Members, Assistant Director and Director on progress of assigned participants

14. Contact and advocate for participants with other social service agencies and community organizations

15. Meet with liaison from Department of Health and Human services as requested

16. Maintain a completed check list of required activities in each case file and participate in bi-weekly case review

17. Maintain necessary data, provide reports according to program/grant requirements

18. Attend and participate in HMIS and other assigned trainings

19. Meet with assigned participants once a week and more if needed to assess progress of their service plan

20. Other duties as assigned

QUALIFICATIONS:

1. BA/BS and/or maintain certification or eligible for licensure as a Social Worker or human services field

2. Minimum of 2-years experience in relevant field

3. Knowledge of federal and state laws and regulations pertaining to the homeless population

4. Knowledge of community resources available to assist the homeless population

5. Knowledge of theories, practices and ethics in the social work profession

PHYSICAL DEMANDS/WORKING ENVIRONMENT:

Regularly required to:

• Speak , hear & listen; verbally express ideas, information, and instructions
• Remain seated in a normal position for a minimum of two hours
• Stand/Walk for long periods of time
• Have the ability to work around moderate noise
• Climb stairs
• Lift, pull, push, carry up to ten (10) pounds

Occasionally required to:

• Be exposed to possibly hazardous airborne materials
• Be exposed to others that may have open cuts or wounds
• Lift, pull, push, carry up to ten (25) pounds with assistance

Rarely required to:

• Stoop, kneel, crouch, or crawl
• Use safety precaution when using electrical equipment

Job Type: Full-time

Pay: $32,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus pay
• Signing bonus

COVID-19 considerations:
Strict COVID protocols in place.

Ability to commute/relocate:

• Charleston, WV 25301: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Background check required. Ok?
• Are you fully vaccinated or willing to get vaccinated?

Education:

• Bachelor's (Preferred)

Experience:

• Social work: 2 years (Required)

Work Location: One location