Overview

The Learning & Development Manager works closely with SVP HR and Regional L&D Director for the Americas region to provide learning and professional development to the Yusen’s workforce. The L&D Manager equips the staff with the knowledge, practical skills and motivation to carry out work-related tasks by either personally delivering or arranging for a third-party trainer. The L&D Manager will assist with the on-going, long-term improvement of employees’ skills, inspiring the workforce and enabling them to fulfill their potential within Yusen US. The L&D Manager will deliver, track, and report on all training programs. The L&D Manager will also serve as a key member of the DEI Committee, helping to raise awareness and serving in a champion role for DEI program initiatives.

Responsibilities

• Identify learning and development needs through job analysis, performance appraisal process and regular consultations with business managers and the US HR field team.
• Design and expand learning and development programs based on both company and individual’s needs.
• Lead projects that will require cross functional support and execution and creating best practices.
• Development of training manuals, user guides, training calendar and other educational materials as needed.
• Deliver training programs personally or arrange and manage third party partners.
• Identify, evaluate and recommend external training partners and manage their selection, performance and budgets as well as integration into existing learning roadmap and systems.
• Assist in solving specific training, development and team building matters.
• Plan, schedule, and coordinate the administration and logistics for L&D programs across multiple locations to ensure training programs run successfully.
• Track, report, and evaluate training programs for participation and effectiveness; make recommendations to improve offerings.
• Work closely with Regional L&D Director in designing and delivering programs to the US employee population.
• Manage the LMS Catalog and promote its existence and content to both business leaders and individual staff members.
• Assist in the management of the annual performance and development process including goal setting/ mid review/calibration sessions and year end annual review process.
• Partner with HR field team to help managers and employees in creating individual development plans as well as assist in the talent review and talent mapping process for Yusen US.
• Serve as key member of Yusen’s Diversity, Equity and Inclusion (DEI) Committee.
• Help to support Employee Resource Groups and champion DEI initiatives.
• Raise awareness of DEI among all employees, particularly providing and coordinating the contents of the e-learning platform.
• Assist in the development and implementation of metrics for measuring the effectiveness of the corporate diversity initiatives and prepare reporting on the value of the initiatives as required.
• Stay current on evolving developmental needs and ways of working through internal listening and external benchmarking.

Qualifications

• 5 years of corporate experience in learning, instructional design and development or equivalent. At least 2 years in a leadership capacity.
• Exceptional facilitation and communication skills at all levels.
• Ability to build strong relationships with a diverse internal customer base.
• Strong project management and organization skills. 
• Event planning and program management skills preferred.
• Understanding of key diversity engagement metrics able to draw compelling insights from data analytics. 
• Ability to listen and understand the needs of internal/external stakeholders and in turn develop thoughtful solutions.

 Essential Job Functions

• Ability to travel up to 30%

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

 Yusen offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is a leading global provider of International Freight Forwarding, Contract Logistics, and Supply Chain Solutions. With over 24,000 employees across 45 countries, our extraordinary employees work towards a common goal of providing large and small companies across a variety of industries the logistics support they need to meet the demands of their customers. For more information, please visit our website at www.yusen-logistics.com.

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.