Overview

The Billing Specialist will support the Billing Department Manager and all duties assigned.

Responsibilities

• Review invoices for accuracy and completeness and enter invoice information to system for• Prepare, modify, correct, mail, and file invoices on a daily basis, including the review of its accuracy and completeness.• Prepare approved invoices for mailing and record keeping.• Resolve billing inquiry calls from internal and external customers.• Escalate billing problems to Billing Supervisor/Manager.• Maintain all paperwork in customer files.• Review, maintain, and generate reporting for Management review.• Investigate and provide follow up on identified issues and disputed invoices.• Perform all job functions while adhering to the Company's policies and procedures.• Provide assistance to the Billing Supervisor and other Management personnel and perform special projects as assigned.

Qualifications

• High school diploma or GED equivalent required.
• Good verbal and written communication skills.
• Ability to interact professionally and effectively with internal and external customers in person and over the phone.
• Good organizational and time management skills.
• Ability to handle multiple tasks simultaneously while paying attention to detail.
• Ability to gather and interpret data, compile information and prepare reports.
• Ability to verify data input and to identify and correct errors.
• Systems experience: ERP systems experience preferred, JD Edwards a plus; TOPS, NAVIS (Express); Proficiency in Excel and Word required.
• Two (2) through three (3) years of billing experience, preferably in a shared services environment or transportation and/or warehouse industry.

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Essential Job Functions

• Maintain regular and punctual attendance.
• Work overtime as required/ assigned.
• Travel as required.
• Work cooperatively with others.
• Interact with employees and customers in an appropriate manner.
• Use a computer for tasks such as communicating via email and preparing reports and work schedule using [ ]
• Review and analyze data and information concerning [ ]
• Plan, prioritize and monitor multiple
• Complete [or oversee the completion of ] assigned tasks/projects in a timely manner.
• Comply with all Company policies and procedures

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

About Yusen Logistics (Americas)

As a part of the NYK Group, Yusen Logistics (Americas) Inc. performs a key role in keeping world trade moving by offering air and ocean freight forwarding, global warehousing, reverse logistics, intermodal and multimodal transportation, and supply chain solutions to some of the world’s largest industries. For more information, please visit our website at www.yusen-logistics.com.

Yusen Logistics (Americas) Inc. is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of the company’s employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.

This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations or the work environment changes.