We are looking for an (EXPERIENCED) Retail Sales Representative to provide excellent customer service and meet (SALES QUOTAS) for our business. Candidates must be 21 years or older (RELIABLE) and have (STRONG COMMUNICATION SKILLS) to make our customers feel welcome in our store. You will help identify client needs, present and answer questions about our products and services, and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied, and you will contribute to the store’s profitability. This is an active sales position, meaning you must sell products and enjoy helping people!

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g., product features, pricing, and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise.
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• BSc in Marketing or related field is a plus

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 10 – 15 per week

Benefits:

• Employee discount

Shift:

• 4 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Must be open to working between the hours of 11am to 6pm M-F and be able to work weekends! Also, we preferer you to have at least one year of sales experience.

Education:

• High school or equivalent (Preferred)

Work Location: In person