6 Member Service Representative Jobs in Corning, NY
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YMCA of Greater Rochester is Hiring a Member Service Representative Near Corning, NY
Description
Pay Rate: $15.45/hr. and a Free YMCA Membership
Shifts Available (Flexible):
Monday-Friday 4pm-9pm, Saturdays 6:45am-5pm and Sundays 8am-1pm
Under the direction of the Membership Director, the Member Service Representative ensures a positive initial engagement experience for all who enter the YMCA, making an effort to connect them with appropriate staff and fellow members. The position is responsible for demonstrating YMCA leadership competencies to ensure the mission, purpose, image and core values of the YMCA of Greater Rochester is conveyed.
RESPONSIBILITIES:
• Ensure a positive initial engagement experience for all who enter the YMCA.
• Answer phone within three rings using the proper YMCA greeting, and takes complete messages.
• Scan all membership ID cards and ensure membership is current.
• Engage prospective members and has the ability to sell memberships, and programs.
• Efficiently and accurately answer questions and complaints from members and the general public both in person and over the telephone.
• Is familiar with and carries out emergency procedures, building rules and regulations.
• Responsible for all monies received on assigned shift and ensures that they are accurately recorded and locked in the safe.
• Keep accurate, detailed records of all transactions, incident reports and other necessary documentation; reconciles all cash, check and charge transactions to balance shift report.
• Maintain a well-presented facility with a high level of responsiveness in regards to cleanliness and repair.
• Attend all required meetings and training.
• Maintain required certifications.
• All other duties as assigned.
Requirements
• Must be at least 18 years of age and possess a high school diploma or GED.
• Prior experience working in a high volume, member-focused environment.
• Possess excellent interpersonal and communication skills.
• Basic computer skills are essential.
• Must possess CPR/AED and First Aid certifications or have the ability within 60 days of employment.
PHYSICAL REQUIREMENTS:
- Must be able to stand for the duration of the shift.
- Must be able to bend and stoop occasionally.
- Must be able to lift 15 pounds occasionally.
Job Summary
Full Time
Sports & Recreation
$31k-38k (estimate)
07/21/2022
01/30/2024
victorymca.org
Victor, NY
<25
Sports & Recreation
Related Companies
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
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