Red Dot Storage is a high-growth, property technology company that is focused on acquiring self-storage assets and deploying our proprietary software which enables industry-leading efficiency. We provide safe and simple storage solutions to our customers spanning more than 190 locations and 19 states with a focus on an exceptional customer experience. Our success is dependent upon exceptional talent across our corporate and field teams.At Red Dot Storage, we look for people who are curious, innovative, have grit, and operate with integrity. We welcome diverse perspectives and people who are not afraid to challenge assumptions. We encourage you to apply even if your experience doesn’t precisely match the job description.We are looking for a Customer Support Representative to join our Louisville, CO-based Customer Operations team, and focus on providing guidance to our customers through the auctions process. This Customer Support Representative's main responsibility is to oversee the full auction process for all customers who reside in their assigned geographic region. At its core, the role is responsible for submitting liens on past-due customers’ storage units and working with various departments in order to publish auctions for sale in accordance with state requirements. Once the auction is complete, this person assists auction buyers in accessing their units. A key element of this role is verifying that all legal requirements are met, up to and including the actual sale of liened goods. To succeed in this role, you should have a high level of ownership, be extremely thorough and detail-oriented.Red Dot Storage is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.