The HVAC Service Technician is responsible for conducting preventive maintenance, service work, and installation start up support as assigned. The company goal is superior customer service, and the preventive maintenance serves as an opportunity to identify and correct problems before they negatively impact the customer. The technician has responsibility for establishing the Preventive Maintenance schedule to ensure that PMs are completed on time and to company quality standards. The Technician is also responsible for identifying pending equipment problems, developing solutions, and scheduling and completing service work as coordinated with the dispatcher.

The HVAC Service Technician will have substantial training and working knowledge of all aspects of HVAC maintenance including mechanical, electrical, piping, and controls. This individual is the face of the company and must represent the company in a professional manner with the customer. The technician must also adhere to Controlled Air’s standards for quality workmanship and superior customer service.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This job description also does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of job change.