Join our team as a Referral Specialist at West Valley Family Health in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we believe you are more than an employee, and we are more than a job. We're an FQHC committed to providing patient-centered care to communities.

We've transformed into a leading community health center. With 40 clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew" to glimpse our dedication to our communities, health, and families.

What We Offer

• $16.81-$20/hour DOE with ability to go higher for highly experienced candidates.
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

Essential Functions/Responsibilities/Duties 

• Manages work queues regarding referral activity on a daily basis to ensure timely processing and/or completion.
• Assists with patient referrals for additional services needed with internal and external medical facilities.
• Assists with patient insurance authorization.
• Assists with appointment setup as needed.
• Coordinates follow up between referral source and patient.
• Ensures chart notes and follow up documentation is linked to referral.
• Provides translated educational materials and directions to patients when necessary.
• Processes incoming correspondence and responds to calls, emails, and faxes.
• Performs other duties as assigned.

Qualifications

• Education: High School Diploma or General Education Diploma (GED).
• Experience:One year's experience working in a medical and/or dental front office setting; with insurance referrals and authorizations preferred. 
• Knowledge/Skills/Abilities Required:Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay. Knowledge of or ability to learn medical terminology required. Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment. Excellent communication and interpersonal skills. Strong organizational skills.

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!