Join our team as a Medical Receptionist at Yakima Medical Dental Clinic in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we believe you are more than an employee, and we are more than a job! We value inclusivity, and we are a community committed to the well-being of our members.

We've transformed into a leading community health center. With 40 clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $16.81-$20/hour DOE with the ability to go higher for highly experienced candidates
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

Essential Functions/Responsibilities/Duties

• Answers the phone, transfers calls, and takes messages as needed for the clinic.
• Greets patients and maintains patient and visitor logs. Notifies the appropriate person of the patient's arrival. Provides translation services as needed to patients.
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registers new patients, and updates patient data on the computer.
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies the appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients, and recall appointments.
• Verifies patient's insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed.
• Reviews and responds to patients' questions in person, via phone, and patient portal systems.
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments, and generating end-of-day reports.
• Reviews cash box receipts and reconciles cash box daily.
• Performs other duties as assigned.

Qualifications

• Required Education: High School Diploma or General Education Diploma (GED).
• Experience: One year's experience as a Receptionist in a clinic is preferred.
• Knowledge/Skills/Abilities Required or Preferred: Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay. Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions. Ability to interact professionally with patients, providers, and staff. Ability to deliver outstanding customer service. Basic knowledge of medical terminology is desired. Basic knowledge of healthcare billing insurance is desired. Basic proficiency with various computer programs, including Microsoft Outlook, Word, and Excel.

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org for more information about this opportunity!