6 Call Center Customer Service Representative Jobs in Saint Charles, IL
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XSport Fitness is Hiring a Call Center Customer Service Representative Near Saint Charles, IL
XSport Fitness combines our mission, vision, and passion for customer service, integrity and value in all we do. If you’re looking for a company with solid growth plans, years of stability and a casual work environment, then look to join the team at our Customer Service Call Center.
CUSTOMER SERVICE REPRESENTATIVE
We are looking for an individual who thrives in dynamic, fast-paced call center environments. This is a hands-on position with strategic importance. If you are a self starter, energetic, and a team player, come join our team!
Job Responsibilities
- Handles incoming calls, responding with knowledge, empathy and a high level of customer care
- Ensures customer issue follow-up is completed on time and accurately
- Handles escalated issues and act as a role model in terms of Customer Service, follow-up, expectation setting with customers and closure of issues
- Acts with urgency to meet and resolve customers’ needs and problems
- Makes fact-based decisions, but exercises creativity.
Qualifications
- 1 years experience in call center customer service
- Retail or other fast-paced environment work experience required
- Excellent communication skills, both written and verbal
- Strong organizational, reporting, data entry, time management, and follow-up skills required
- Proficient in Word, Excel, and Call Center systems
- Proven ability to make effective decisions
- Ability to multi-task and meet critical deadlines
- Experience and ability to manage through rapid and dramatic changes
- Bilingual language skills a plus
Stable Schedule. Hours are Monday through Friday 9 am to 5 pm. Monthly bonus for perfect attendance.
If you are a self-starter and eager to begin a career with a growing yet stable organization, apply online today.
XSport Fitness is an equal opportunity employer.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Work Location: In person
Job Summary
Full Time
Sports & Recreation
$37k-48k (estimate)
02/02/2023
02/03/2024
xsportfitness.com
BIG ROCK, IL
500 - 1,000
1997
STEVEN M RAYMAN
$10M - $50M
Sports & Recreation
Related Companies
The job skills required for Call Center Customer Service Representative include Customer Service, Call Center, Communication Skills, Data Entry, Time Management, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Customer Service Representative positions, which can be used as a reference in future career path planning. As a Call Center Customer Service Representative, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Customer Service Representative. You can explore the career advancement for a Call Center Customer Service Representative below and select your interested title to get hiring information.
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Quotes from people on Call Center Customer Service Representative job description and responsibilities
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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Good call center agents often stand out from the crowd by being able to tailor the experience to specific customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Customer Service Representative jobs
Mental disorders also affect children, the elderly and are a major problem for the homeless population.
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Mental health technicians are at the forefront of a rewarding field.
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Some states require licensing for mental health technicians, so check with state requirements before choosing an educational program.
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They may also be called psychiatric techs, mental health aides, or psychiatric aides.
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Ability to meet established customer service requirements.
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Step 3: View the best colleges and universities for Call Center Customer Service Representative.
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