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Senior Data Analyst (Remote)
$81k-102k (estimate)
Full Time | IT Outsourcing & Consulting 2 Months Ago
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XSELL Technologies is Hiring a Remote Senior Data Analyst (Remote)

Senior Data Analyst About XSELL

Ready to write the best chapter of your career? XSELL Technologies leverages artificial intelligence as a foundational capability to listen, learn and support agents in real-time with the exact information they need to exceed customers’ expectations and deliver top performer experiences. 

Join us on our mission to empower agents, clients, and organizations to increase human performance and job satisfaction through making conversations more personal. We do this by pairing together the best elements of human touch and machine intelligence to drive results. 

XSELL is currently seeking a Senior Data Analyst to support our growing clientele and Tableau reporting platform. This position requires the ability to work with large datasets with a deep knowledge of data analytics, data modeling, and Tableau tool utilization.

What You Will Bring 

The problems you will tackle will benefit from the following skills: 

  • Bachelor’s Degree in related field (Statistics, Information Technology, Computer Science or equivalent work experience).
  • 3 years experience with Tableau, including design, visualization and backend data configuration.
  • Solid knowledge and use of Microsoft PowerPoint, Excel, and Word.
  • Experience developing and managing data models, including documentation.
  • Working SQL and/or Python knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases. Strong preference for Snowflake.
  • Ability to create structure and processes from scratch and improve existing processes.
  • Self-starter, with a team-oriented approach, proactive thinker!

Ways You Will Contribute 

  • Develops and maintains specifications and standards for semantic layers and multidimensional models for complex Power BI projects.
  • Solid understanding of data structure/schemas - including writing, defining and maintaining business rules within a cross functional business team (Engineering, DevOps, and Data Science).
  • Develops and implements data models and dashboard creation to drive optimal visualization of trends and actionable results. Creation of documentation on BI models. Maintain and validate data security and integrity.
  • Normalization of data into data models.
  • Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Strong analytic skills related to working with unstructured datasets.

XSELL is committed to a culture of teamwork; where everyone works together to plan, do, learn, and continuously improve. We accomplish that by staying true to our core values. 

  • Best Chapter: Every XSELLer is plugged in and focused on writing their “best chapter yet”, both personally and professionally. We believe in working hard to achieve success, but that success only comes if we are doing it together. We do this with a high level of humility, integrity, and compassion towards our coworkers. We celebrate and recognize each other and have a lot of fun along the way. 
  • Know Us By Our Results: We do what we say and say what we do. Our coworkers and clients will “know us by our results” – we welcome that and embrace transparency and measurement. 
  • Do It The XSELL Way: Together we are building an inclusive culture full of top-performing, talented people that are striving towards common goals with resilience. People will admire not only the work we do but also that we “do it the XSELL way” – as one team. We do this through strong communication, collaboration, and accountability to each other. 
  • Open for Business: We are always “open for business” – fiercely committed to improving ourselves, our team, and our company. We stay curious and approach every situation as an opportunity to learn and grow. 
  • Conversations Happen In the Room: Feedback is imperative to our collective success. We approach the “conversation in the room” with respect, empathy, and candor. Our dialogue with each other is always open and honest. 

XSELL Technologies is an Equal Employment Opportunity Employer and all employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us.

#LI-REMOTE

#BI-Remote

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$81k-102k (estimate)

POST DATE

01/25/2023

EXPIRATION DATE

04/03/2023

WEBSITE

xselltechnologies.com

HEADQUARTERS

CHICAGO, IL

SIZE

25 - 50

FOUNDED

2014

TYPE

Private

CEO

MATT COUGHLIN

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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About XSELL Technologies

XSELL develops an AI-based platform that offers customer engagement solutions for enterprises.

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