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Network Administrator

Chantilly, VA | Full Time
22 Days Ago

Job Description

Company Overview: 
 
XPECT Solutions, Inc. has built a strong reputation by supporting our clients in meeting their strategic goals and mission objectives. We provide high quality resources for a wide range of IT and security solutions at best-value pricing. Our success is built on a solid foundation of well-vetted, highly technical personnel, a disciplined project management approach, and an overarching commitment to customer service. We develop, test, deploy, and support exceptional solutions that enhance system functionality, while maximizing reliability and availability, and ensure the tightest security. 
 
Client Overview:  
 
This position will support the FBI’s Enterprise Operations Center (EOC) which is tasked with the responsibility of continuously monitoring and maintaining the FBI's Enterprise computer system. The FBI manages a large number of programs that vary in scope and complexity to include three distinct networks at the Unclassified, Secret and Top Secret classification levels. Over 1,100 communication circuits connect three domestic data centers, 53 CONUS field divisions, three OCONUS field divisions, approximately 500 smaller domestic/OCONUS remote offices, and 91 offices located in foreign countries. The FBI services approximately 44,000 users. The EOC staff provides enterprise-level Information Technology (IT) operations and maintenance support for all applications, servers, network devices, wireless smartphones, multi-function printers and workspace equipment at all FBI facilities.  
 
Position Overview:  
 
We are looking for a Network Administrator to join our team on a new effort supporting our Federal Government Client in Chantilly, VA. The ideal candidate will be responsible for providing continuous pro-active monitoring and management of the unclassified, classified, and WAN Transport networks. An 8-hour work shift spanning the business operations hours of 11:30pm – 8:00am, Tuesday - Saturday.
 
Primary duties of this position include:
  • Monitoring, maintenance and advanced support of voice, data, and/or video communications networks across the Enterprise.
  • Providing 1st level resolution and customer support to all customer managed networks.
  • Using customer outage tracking software, accurately document all critical network and/or VTC outages.
  • Providing full lifecycle support for Customer Data; Video and Voice communications services in CONUS and OCONUS locations; including the installation; testing; operation; maintenance; and management of designated network communications systems and associated equipment for FBI managed infrastructures for all levels of security classification in accordance with applicable NSA regulations.
  • The main tools utilized for this position at the NOC include: HPNA, HP NNMi, Putty, SharePoint, GEM, WhatsUpGold, Cisco IOS, and various network monitoring and analysis tools as required.
This position requires the following competencies: 
  • Communication
  • Customer Service
  • Organizing and Planning
  • Problem Solving/Judgment
 
 

Requirements

Position Requirements: 
  • Active Top Secret Clearance, with the ability to obtain SCI
  • Perform work onsite at the customer location in Chantilly, VA.
  • Telework is not permitted
     
Required Qualifications: 
  • Basic network troubleshooting techniques and experience.
  • Ensure compliance with network security policies and procedures.
  • Assist in the development of the policies and procedures as they pertain to the network environment.
  • Proactively manage the Enterprise Network for resource availability.
  • Create and report all outage notifications and network related issues according to standard operating procedures.
  • Knowledge of both LAN and WAN troubleshooting.
  • GEM experience for monitoring and configuration of crypto equipment.
  • Basic knowledge of CISCO routers and switches along with VTC network hardware and software tools listed above.
  • Basic knowledge of operating systems and applications as they pertain to the network environment.
  • Participate in engineering projects or upgrades as tasked by management.
  • Process RMA’s for CISCO and other equipment as required.
  • Provide After Action Reports (AARs) for Problem Management resolution.
  • Provides system/equipment/specialized training and technical guidance to lower tier employees.
  • Monitor network router/switch status, respond to network alarms, and respond to associated problems routed by the Customer Support staff.
  • If remote access to network devices cannot be managed, provide telephone support to the local Field Office ITS support staff
  • Resolve or escalate tickets received from the Service Desk
  • Remotely access routers, switches, Taclanes, and other equipment to provide support
  • Manage connection outages, bandwidth utilizations and peaks
  • Create network reports using Riverbed to show problem trends 
     
Preferred Additional Skills and Qualifications: 
  • CCENT or equivalent certification a plus
  • 2 years’ experience providing similar support is desired
 
 

Benefits

 
Company Culture and Benefits:
 
Xpect Solutions, Inc.  is a one-of-a-kind employer with a talented team that is cleared at various levels and is certified in dozens of industry-recognized certifications. Our talented staff are the key to our success. They bring the knowledge, experience and technical skills to deliver the best solutions to our customers.
 
We support our team by providing open communication, win-win partnerships with clients and vendors, a team-oriented culture that supports employee diversity, and a focus on professional development and growth for a long-lasting and happy career.
 
We offer a benefits package that is designed to keep our most important assets – our employees – healthy, happy, energized and moving forward. Our philosophy is simple – empower our employees with the benefits, resources and the financial incentives they need to be successful.
 
Below is an overview of our amazing benefits and perks:
 
•        A competitive Medical, Dental, and Vision plan.
•        Retirement Savings Plan (with company match)
•        Life Insurance
•        AD&D Insurance
•        Short Term and Long Term Disability Insurance
•        3 weeks of annual PTO
•        11 days of Holiday PTO
•        Performance Awards
•        Referral Bonus Plan (of up to $2,500/year)
•        Education Reimbursement/Training (of up to $2,500/year)
 
Xpect Solutions, Inc. is an equal opportunity and affirmative action employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law. EOE/M/F/D/V

Skills for Network Administrator

The job skills required for Network Administrator include Cisco, Analysis, LAN, WAN, Routers,and Information Technology etc. Having related job skills and expertise will give you an advantage when applying to be a Network Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network Administrator. Select any job title you are interested in and start to search job requirements.

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Career Path for Network Administrator

The following is the career advancement route for Network Administrator positions, which can be used as a reference in future career path planning. As a Network Administrator, it can be promoted into senior positions as a LAN WAN Integrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Administrator. You can explore the career advancement for a Network Administrator below and select your interested title to get hiring information.