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1 IT Help Desk Specialist Job in New York City, NY

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Xometry Inc.
New York City, NY | Full Time
7 Months Ago
IT Help Desk Specialist
Xometry Inc. New York City, NY
Full Time | Durable Manufacturing 7 Months Ago
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Xometry Inc. is Hiring an IT Help Desk Specialist Near New York City, NY

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.We are looking for an experienced IT Support Specialist for our New York office; with occasional travel to our MD and PA offices. As a maturing startup, our internal software and hardware needs have evolved over time. Our goal for this position is ahands-on IT support and systems pro, owning day-to-day internal IT support for employees and contractors. The position calls for a strong mix of technology and people skills, as well as a passion for high-tech and problem-solving. The IT support specialist will provide support for incoming staff, so they can take full advantage of the tools they need to succeed at Xometry.This position is a hands-on IT support and systems pro, owning day-to-day internal IT support for employees and contractors. The position calls for a strong mix of technology and people skills, as well as a passion for high tech and problem solving.This position requires excellent skills in customer service, communication, problem-solving, organization/planning, and the ability to easily take on new and varied technologies. This position also requires technical competency in core desktop applications, devices, and technologies, along with a broad understanding of the varied technologies and support protocols normally associated with a large corporate and geographically distributed environment.If this job isn’t for you but you have a friend who may be a perfect fit - share this job with them!Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

POST DATE

09/10/2022

EXPIRATION DATE

10/05/2022

WEBSITE

xometry.com

HEADQUARTERS

DERWOOD, MD

SIZE

200 - 500

FOUNDED

2013

CEO

RANDY ALTSCHULER

REVENUE

$50M - $200M

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About Xometry Inc.

Xometry is the leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world. With its proprietary technology, Xometry creates a marketplace that enables designers and engineers to rapidly source high-quality on-demand manufactured parts and assemblies. Xometry's innovative platform also empowers sellers of manufacturing services across the nation to grow their businesses. Xometrys buyers range from self-funded startups to Fortune 100 companies. Xometrys online quoting portal and network of thousands of manufacturing facilities guarantees f...ast lead times while offering a broad array of capabilities, including CNC Machining, 3D Printing, Injection Molding, Sheet Metal, and Casting. www.xometry.com | info@xometry.com | 240.252.1138 More
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The job skills required for IT Help Desk Specialist include Customer Service, IT Support, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Help Desk Specialist positions, which can be used as a reference in future career path planning. As an IT Help Desk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Specialist. You can explore the career advancement for an IT Help Desk Specialist below and select your interested title to get hiring information.

If you are interested in becoming an IT Help Desk Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Help Desk Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Help Desk Specialist job description and responsibilities

The IT help desk specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.

05/04/2022: Bangor, ME

The IT help desk specialists help users on basic system and computer functions and troubleshooting.

05/01/2022: Kansas City, KS

To enhance customer experience, they help customers complete troubleshooting steps and frequently provide necessary technical assistance.

04/13/2022: Fayetteville, NC

Be able to help problem-solve and help a person learn to self-advocate, the meaning of self-determination, teach others to advocate for the services that they want and to use naturally occurring community supports.

03/17/2022: Jacksonville, FL

IT help desk specialists may also assist with documenting new products, services or processes that affect the Service Support Desk.

05/04/2022: Florence, SC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Help Desk Specialist jobs

Learn more about the role, tasks and how to become a help desk specialist.

03/21/2022: Augusta, GA

There are no specific requirements or qualifications to become an IT help desk specialists, and often their experience will cover a range of different skills.

04/29/2022: Kansas City, KS

Gain experience as a help desk technician or other customer support role.

03/05/2022: La Crosse, WI

Aspiring IT help desk specialists should start with getting a high school diploma and related certification.

04/12/2022: Santa Maria, CA

Use data and technology to develop new skills.

03/04/2022: Huntington, NY

Step 3: View the best colleges and universities for IT Help Desk Specialist.

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