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Desktop Support Specialist
Wyo-Ben Billings, MT
Full Time | Energy 8 Months Ago
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Wyo-Ben is Hiring a Desktop Support Specialist Near Billings, MT

No recruiters or unsolicited agency referrals please.

Salary range to start: $46,000 - $55,000/yr. DOE

Questions regarding this position or your application: 406-655-4162

Wyo-Ben, Inc. is a privately held company headquartered in Billings, Montana delivering the highest quality mineral-based technology solutions in a global market. 

Wyo-Ben, Inc. has an exceptional opportunity, in its Billings, MT corporate office, for a Desktop Support Specialist to install, configure, maintain and troubleshoot desktop and laptop PC's, peripherals, phones, printers, and data services.

Some key areas we are focusing on include:

  • Take initial IT Helpdesk inquiries and troubleshoot hardware, software, or network-related problems.
  • Document Helpdesk troubleshooting procedures, operations manuals, and user
  • Maintain, manage, troubleshoot, install and upgrade computer systems for performance and security-related
  • Provide end-user support for a variety of applications, both local and web-based.
  • Interact with all employees within the
  • Protect and ensure the stability of operating systems as well as maintain the integrity of the data they contain.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.

Minimum Qualifications:

  • Bachelor’s degree in a technology-related or equivalent combination of relevant education and experience preferred.
  • 1 -2 years experience preferred with:
    • Microsoft Office Suite
    • Microsoft Windows
    • Microsoft Active Directory
    • Network LAN & WAN
    • Desktop and technical support experience
  • Valid driver’s license and occasional travel required.

Wyo-Ben offers a competitive starting wage and an extensive benefit package, which includes medical, dental, vision and life insurance, paid holidays and vacations, as well as a 401(k) plan. This is a full-time position. 

Offers of employment are contingent upon satisfactory completion of pre-employment drug screen and criminal background investigation. 

Wyo-Ben is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Energy

POST DATE

08/13/2022

EXPIRATION DATE

10/16/2022

WEBSITE

wyoben.com

HEADQUARTERS

GREYBULL, WY

SIZE

50 - 100

FOUNDED

1951

TYPE

Private

CEO

EARL DOOLEY

REVENUE

$10M - $50M

INDUSTRY

Energy

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The job skills required for Desktop Support Specialist include Troubleshooting, Technical Support, Microsoft Office, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Specialist job description and responsibilities

Desktop support specialists often deal with clients who are having trouble with their systems.

04/15/2022: Petaluma, CA

Documents technical support procedures and maintaining customer records.

01/19/2022: Houston, TX

Desktop Support Specialists keep computer networks running efficiently for their organization.

03/03/2022: Saint Louis, MO

They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.

03/15/2022: Salt Lake City, UT

Desktop support specialists maintain computer networks and provide technical help to computer users.

01/26/2022: Vincennes, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Specialist jobs

Attend Customer service, customer support, and customer experience training.

02/01/2022: Carson City, NV

Gain experience with operating systems.

02/21/2022: Denver, CO

Experience in technical support positions is a plus.

04/15/2022: Clarksville, TN

Practice fixing common computer problems.

03/04/2022: Binghamton, NY

Use past security breaches as learning examples.

02/28/2022: Elyria, OH

Step 3: View the best colleges and universities for Desktop Support Specialist.

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