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Worldwide Integrated Supply Chain Solutions Inc
Urbandale, IA | Full Time
7 Months Ago
Berkley
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Berkley
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Berkley
Urbandale, IA | Other
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Berkley
Urbandale, IA | Other
$55k-71k (estimate)
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Berkley
Urbandale, IA | Other
$90k-115k (estimate)
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MileHigh Adjusters Houston Inc
Urbandale, IA | Full Time
$61k-75k (estimate)
5 Months Ago
Claims Manager
Full Time 7 Months Ago
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Worldwide Integrated Supply Chain Solutions Inc is Hiring a Claims Manager Near Urbandale, IA

Description

Why WorldWide?

WorldWide Logistics is one of the fastest growing companies in the industry. We operate with core values and take pride in doing our job. We have an innovative and progressive culture that allows for career growth and financial rewards. We work hard and play hard. If you have the drive and commitment, we will educate you on the industry and provide you with the tools to be successful!

The Claims Manager is a hands-on roll responsible for leading and developing the claims team for effective and efficient management of the company’s claims process while minimizing losses while working with senior management, insurance carriers and outside legal counsel to develop best practices.

Responsibilities and Duties

  • Lead and develop the claims team. Oversee the day-to-day operations of the claims team to insure effective, timely and efficient claims resolutions Review, investigate and recommend best course of action for customer claims
  • Negotiate, coordinate, and mediate claims, secure settlement authority, recommending reserves, reconciliation, and reporting duties
  • Ensure claims process is followed to achieve the best outcome. The Claims Manager is to oversee the entire process and hold key team member accountable.
  • Coordinate with various departments on handling unique customer requirements involving insurance, shipping, and billing and liability issues.
  • Coordinate with external attorneys, underwriters, and others to resolve claims favorable to the company.
  • Process freight claims in accordance with the applicable laws and regulations in effect.
  • Properly manage claims and serve as a resource to staff on proper handling and decisions in the claims process.
  • Focusses on ensuring that claim efforts are always striving to be "best in class."
  • Oversees cargo and freight claims process, as well as cargo loss prevention efforts.
  • Communicate with co-workers, management, customers, and others (internal and external) in a courteous and professional manner to effectively complete assigned tasks and deliver desired outcomes.
  • Leads effective meetings focused on issue resolution, action, and follow up.
  • Maintain confidentiality of company information
  • Other duties as assigned.

Requirements

  • Minimum 3 years of claims management, an understanding the transportation, and industry practices is a plus.
  • Understanding of legal liability, general insurance policy coverage, general contract law, with prior legal experience a plus.
  • Intellectual skills: analytical, problem solving, critical thinking, project management and applicable technical skills.
  • Strong customer service and interpersonal skills with very effective oral and written communication.
  • Organizational skills, the ability to make good judgments and quick decisions, market knowledge, cost consciousness, diversity, and respect for cultural differences.
  • Ethical, inspires trust of others, works with integrity, and upholds organizational values
  • Able to follow strict policies and procedures
  • Meets productivity standards and completes work in timely manner

Education and/or Experience:

  • Bachelor’s Degree or comparable works experience.
  • Three years’ experience claims management; or equivalent combination of education and experience.

What's in it for You?

  • Team (family) environment
  • Full suite of benefits including health (PPO & HDHP with HSA), dental, vision, flexible spending plans, life insurance, voluntary life, voluntary short-term disability, voluntary long-term disability, 401k with a match, voluntary ID Theft plan.
  • PTO Plan
  • Casual Dress
  • Great location in Urbandale, IA off I-80/35. No fighting downtown traffic during rush hour
  • Free parking!

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform other job-related tasks other than those specifically included in this description.

Job Summary

JOB TYPE

Full Time

POST DATE

08/07/2022

EXPIRATION DATE

10/02/2022

The job skills required for Claims Manager include Customer Service, Claims Management, Problem Solving, Life Insurance, Billing, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Claims Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Claims Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Claims Manager positions, which can be used as a reference in future career path planning. As a Claims Manager, it can be promoted into senior positions as a Claims Manager, Senior that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Claims Manager. You can explore the career advancement for a Claims Manager below and select your interested title to get hiring information.

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