Purpose:

- The Service Advisor is responsible for scheduling service work in the service department. Managing the service visit and selling services needed and/or additional needed services to customers.

Duties and Responsibilities:

- Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.

- Greet customers in a timely, friendly manner

- Provides a complete and accurate written cost estimate for labor and parts.

- Establish promised time".

- Checks on progress of repair throughout the day.

- Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.

- Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone and/or region.

- Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus.

Qualifications:

- High School diploma or the equivalent.

- Ability to read and comprehend instructions and information.

- Must be able to work Saturday. 5 Day work week.

- Professional personal appearance.

- Excellent oral and written communication skills.

- All applicants must be authorized to work in the USA

- All applicants must perform duties and responsibilities in a safe manner.

- All applicants must be able to demonstrate ability to pass pre-employment testing to include

background checks, MVR, drug test, and valid driver license.

It's a great time to make that important move for your career. We are confident that you will realize the difference when you join our team and receive comprehensive training and competitive compensation. World Car Auto Group is a progressive and growing organization that will offer you a rewarding career in the automotive industry.

Work Remotely

• No

Job Type: Full-time

Pay: $40,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Day range:

• Rotating weekends

Shift:

• 10 hour shift

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location