About WSM

WorkSource Montgomery, Inc. (WSM) is a nonprofit organization and fiduciary agent for Workforce Innovation Opportunity Act funding in Montgomery County. The non-profit organization operates the American Job Centers in Wheaton and Germantown and provides employment services to county residents who are unemployed or underemployed. Additionally, WSM engages employers in various industries throughout the county to ensure that their workforce needs are being met.

Job Overview

The Administrative Assistant position is solely assigned to the Satellite American Job Center at the Montgomery County Correctional Facility (MCCF), an adult maximum-security correctional facility in Boyds, MD. This administrative position provides program and operational support to the MCCF Program Coordinator, Program Specialist, and program volunteers.

Responsibilities & Duties

• Assist customer at the MCCF center with check-in process and Wagner-Peyser registration.
• Perform data entry into the designated information management systems.
• Maintain accurate database of student applications and ongoing enrollment.
• Prepare accurate participants lists daily for security approval.
• File paperwork associated with program for MCCF center.
• Prepare and submit monthly statistical report for Program Manager and/or Career Advisor approval.
• Maintain records verifying program eligibility including making copies and ensuring that participants have the proper supplies.
• Take attendance and verify reason for absences with corrections staff and communicate with Corrections Officers when participants are not present.
• Create certificate for participants upon completion of program sessions.
• Update and maintain referral forms.
• Update participant progress in the Maryland Workforce Exchange (MWE).
• Attend MCCF or Contractor trainings and meetings when the content is relevant to the MCCF
• Other duties as assigned.

Qualifications & Requirements

• Outstanding customer services skills.
• Proficient with Microsoft Word, Outlook, and Excel.
• Bilingual a plus.

WSM Offers

• Competitive compensation.
• Paid vacation, holidays, and sick time.
• 403(b) retirement plan.
• Professional development opportunities.
• Company events and team building activities to promote workplace culture.