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Job Description

 

We are hiring a Dispatcher!

 

A trusted name for everything home services throughout Nassau and Western Suffolk counties. In the 68th year, we are thriving and passionate about our customers and employees with a positive supportive culture that continually sets us apart from any competitor!

 

LOCAL BUSINESS, COMPETITIVE WEEKLY PAY COMMISSIONS, BENEFITS & CAREER GROWTH POTENTIAL

 

WHY JOIN OUR TEAM:

  • EMPLOYEE REFERRAL PROGRAM – Both new and existing employees are eligible for thousands.
  • Paid weekly ($40,000 to $52,000 annually)
  • Paid Vacation
  • Paid Holidays
  • Paid Personal Days
  • Paid Training
  • Medical, Prescription, Dental, Vision, Group Life, HSA, Matching 401k Benefits
  • Financial Wellness Program
  • Pet Insurance
  • Long-term Disability Insurance
  • Long-Term Care Insurance
  • Supportive, positive, company core Values

WHAT YOU WILL DO AS A DISPATCHER:

  • Daily scheduling, routing, and monitoring of service technicians
  • Daily contact with technicians, customer service reps, and customers
  • Deliver calls scripts with an authentic cadence; by being transparent, compelling, and personable when speaking with customers
  • Answering multiple phone lines
  • Participate in training so that you grow and develop as a professional
  • Maintain and update our customer database with complete and accurate information

 

AS A DISPATCHER YOU SHOULD BE COMFORTABLE

  • Answering multiple phone lines
  • Ability to effectively communicate information and respond to questions
  • Ability to thrive in a fast-paced, customer-focused work environment
  • Ability to establish rapport with technicians.
  • Ability to utilize common-sense understanding in order to carry out written and oral instructions.
  • Ability to take timely action to effectively solve problems, using established policies and procedures.

WHAT YOU OFFER AS AN EXPERIENCED DISPATCHER

  • At least 1 year of dispatch experience required
  • Proficient computer knowledge competent; good typist and proficient with phone systems
  • Ability to show empathy and be a people person
  • Strong verbal and written communication skills are needed for problem resolution
  • Excellent written and verbal communication skills
  • Ability to handle challenging situations with ease and empathy
  • Excellent ability to multi-task
  • Strong team player

 

Come join a company that works with you to help you achieve your goals! 

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal opportunity employer. Pre-employment background checks and drug tests are required to be considered for this position. 

 

Skills for Dispatcher

The job skills required for Dispatcher include Customer Service, Scheduling, Problem Solving, Written Communication, Communicates Effectively,and Verbal Communication etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.

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Career Path for Dispatcher

The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.

How to Become a Dispatcher

If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1 Understand the job description and responsibilities of a Dispatcher

Quotes from people on Dispatcher job description and responsibilities
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Step 2 Knowing the best tips for becoming a Dispatcher can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs
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Step 3 View the best colleges and universities for Dispatcher

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