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WonderWorks Panama City Beach is looking for a Senior Operations Manager! WonderWorks is an indoor amusement park for the mind with 40,000 square feet of “edu-tainment”. The attraction combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.
The Senior Operations Manager concentrates on leading smooth operations of the facility and managing employees to ensure guests have the most wonderful experience possible. The Senior Operations Manager is responsible for the implementation and adherence of all established operational policies and procedures, regular communication with other departments and team members to maximize performance and maintaining company values.
Responsibilities:
• Effectively train, manage, and empower team members to provide optimal food and guest service
• Understand and manage Guest Services, Retail, and Food & Beverage processes during shifts
• Supervise team members, from interviewing to recognition to counseling to exits
• Ensure facility maintains a safe and clean environment for all team members and guests
• Provide operational support for group and special events as requested
• Assist with employee relations related tasks
• Help others as needed to maintain an exciting & dazzling experience for our team & guests!
• Perform other duties as assigned
Qualifications:
• Ability to stand, walk, use hands and/or fingers to operate register, and lift and/or move up to 25 pounds amid a moderate to loud work environment
• Conservational skills to recognize guest needs and ensure guest happiness
• Our ideal candidate will be able to work any shift including nights, weekends, and holidays
• 2 years of Operations Management in Guest Services, Retail, and Food & Beverage experience required to allow for optimal success
• Ability to multi-task, work with limited supervision and make reasonable and ethical decisions quickly
Job Types: Full-time
WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. You may be subject to show vaccination status, negative COVID-19 test results and/or medical exemptions.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
Now that you know more about the role, help us learn more about your professional skills! Please follow the steps to apply today!
Full Time
Software & Cloud Computing
$78k-91k (estimate)
11/23/2022
04/20/2023
wonderworks.nl
WIEN, WIEN
25 - 50
1998
MATTIAS SCHNELLNBERGER
<$5M
Software & Cloud Computing
The job skills required for Senior Operations Manager include Operations Management, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Operations Manager positions, which can be used as a reference in future career path planning. As a Senior Operations Manager, it can be promoted into senior positions as an Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Operations Manager. You can explore the career advancement for a Senior Operations Manager below and select your interested title to get hiring information.