This job is responsible for preparing, managing, and maintaining content pertaining to programming, systems operation, and user documentation, ensuring compliance by keeping content current, relevant and readily accessible within the Online Reference Library (ORL). The Technical Writer will coordinate all article development, approval and release with the appropriate business stakeholders.

• Ideal to have healthcare industry experience
• Fully Remote - must reside in the state of CA

Day to Day Duties:

• Gather supporting documentation and artifacts from a variety of sources
• Coordinate with Subject Matter Experts (SMEs) to identify content needed to accurately describe technical specifications
• Create, edit and publish high-quality content from SME interviews
• Edit technical writing for content continuity, consistency of tone and style, grammatical and spelling accuracy, appropriate use of formatting, technical language and/or naming conventions
• Understand and adhere to approved style and grammar guidelines
• Communicate directly with Customer regarding quality assurance, amendment and submission guidelines
• Proof read and accurately compile bulletins and Handbooks by deadlines
• Maintain tools containing critical documents, information, links and customer information needed

Additional Experience

• Associates degree in Journalism, Communications, English or Marketing with concentration in advertising, public relations, business communications or related communications field;
• 2 years of software documentation technical writing experience and working in a Content Management System (CMS); experience with Agile methodologies required

Knowledge, Skills, Abilities

• Ability to balance multiple projects and exercise flexibility to changing priorities
• Ability to deliver high-quality documentation paying attention to detail
• Excellent written skills in English
• Strong computer skills with working knowledge of Microsoft Office standard applications, InDesign (helpful but not required) HTML, Visio, etc.

*Wollborg Michelson Recruiting does require all applicants to be able to provide proof that they are fully vaccinated from COVID prior to their start date, unless otherwise prohibited by law.

*Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one’s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one’s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.

Job Type: Full-time

Pay: $34.00 - $36.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Are you able to provide Proof of COVID 19 vaccination

Experience:

• Technical writing: 1 year (Preferred)

Work Location: Remote