Job Summary
To promote sales by providing excellent service to customers, using professional product presentations, sales techniques, and product knowledge

Responsibilities include but are not limited to:

• Sales

• Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care

• Achieve given sales and KPI targets through initiating cross-selling and add-ons

• Maintain Client Book & actively gain new customers for database

• Operations

• Merchandise the boutique including window decos & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and within corporate guidelines

• Preparation of merchandise orders, handling of product deliveries, and receipt of merchandise

• Maintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, etc.

• Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising

• Handle the POS and cash system

• Maintain cash handling records, reports, and opening and losing procedures

• Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements

• Handle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative reports

• Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines

• Safeguard company property and enforce loss prevention standards

• Possible Key holding responsibilities

Benefits
Wolford offers all employees a clothing allowance, pooled commission, employee discount, and 401K contribution

Become part of the “World of Wolford” and actively help to shape our future!