Job Details

SUMMARY

Designs, configures, monitors and administers WELS (Wisconsin Evangelical Lutheran Synod) networks and server environments by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Monitors, configures, and administers servers in Microsoft Windows and Linux environments. Develops and recommends server specifications and standards.

• Works with vendors to resolve actual or potential server or application outages.

• Configures and maintains all VMware and Azure-based servers, including SANs and UPS.

• Primary technical contact with Blackbaud hosting services in support of Financial Edge, RaiserÂ’s Edge, and Net Community products.

• Applies server and business application patches and updates.

• Manages requests and deploys SSL certificates for applications and servers.

• Administers Microsoft Exchange and Office 365 environments, Session Border Controller, including configuration and troubleshooting.

• Administers Microsoft Teams environment, including user configuration and troubleshooting.

• Configures and maintains Group Policies and Intune management of Windows/Mac Workstations and mobile devices.

• Configures Active Directory, DNS, DHCP, printing and all other network services in coordination with the Assistant Director of Information Services.

• In coordination with the Database Administrator installs, configures, and maintains databases.

• Confers with external consultants and providers as needed to recommend hosting, connectivity, and network services to the Assistant Director of Information Services regarding compatibility, viability, and cost effectiveness.

• Recommends, research, tests, and implements network software, hardware, and outsourcing solutions.

• Monitors industry hardware and networking trends and developments.

• Assists Technology staff in research and troubleshooting as second or third tier support.

• Assists in Tier 1 help desk support as needed.