16 customer service representative Jobs in santa fe, ca
Brenntag is Hiring a Customer Service Representative Near Santa Fe, CA
- Receive orders from customer via fax, phone, electronic portals like e-commerce and email.
- Accurately enter orders into the BUS system in accordance with prescribed and documented procedures.
- Cross check orders entered by other Customer Service Representatives at least one day prior to the order shipment.
- Maximize the size of each customer order by consolidating orders or suggesting additions to customer orders.
- Confirm pricing with customer on all orders.
- Coordinate release of credit, allocation, routing and CSR holds for orders in required time frame.
- Obtain approval of items for orders in a required time frame.
- Entering and editing Job 7 processes
- Communicate and follow up with customers and sales representatives on all issues relating to their orders as needed.
- Process customer product returns in a timely manner and in accordance with prescribed and documented procedures.
- Maintain an organized workstation so any team member or supervisor may locate paperwork.
- Communicate and provide necessary support to sales staff while in the field, part numbers, product availability, customer info, pricing, sales history, file notes, cross reference information, vendor information etc.
- Prepare storage tank agreements, coordinate customer / manager signatures and distribute copies as required
- Contact suppliers to obtain technical information as needed
- Initiate and follow up on blend and product code requests
- Over see the document process for setting up new accounts
- Enter and maintain Customer Survey documents and requests in the SRQ site
- Update customer files with quoted pricing, new items, address changes, delivery instructions or other customer notes as needed. Include specific comments on customer products that will assist others in insuring that the correct product is selected (i.e., customer cross reference numbers or notes indicating that a customer uses a different name than that in our system).
- Compose routine correspondences for price increase letters as needed
- Process sample requests in salesforce
- Additional tasks as assigned
- Develop and maintain effective working relationships with other department team members.
- Represent the Brenntag Pacific group in a professional manner.
- Observe, follow and enforce all Brenntag Pacific’s Safety Procedures.
Job Summary
Full Time
Wholesale
$39k-49k (estimate)
03/31/2023
05/18/2024
brenntag.com
SOUTH PLAINFIELD, NJ
7,500 - 15,000
1874
STEVEN TERWINDT
$3B - $5B
Wholesale
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About Brenntag
Brenntag ConnectingChemistry worldwide Brenntag is the global market leader in chemicals and ingredients distribution. The company holds a central role in connecting customers and suppliers of the chemical industry. Headquartered in Essen, Germany, Brenntag has more than 17,000 employees worldwide and operates a network of more than 670 sites in 77 countries. In 2020, Brenntag generated sales of around 11.8 billion EUR. The two global divisions, Brenntag Essentials and Brenntag Specialties, provide a full-line portfolio of industrial and specialty chemicals and ingredients as well as tailor-m ...
ade application, marketing and supply chain solutions, technical and formulation support, comprehensive regulatory know-how, and digital solutions for a wide range of industries. In the field of sustainability, Brenntag pursues specific goals and is committed to sustainable solutions in its own sector and the industries served. Brenntag shares are listed at the Frankfurt Stock Exchange and are included in the MDAX and DAX 50 ESG.
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The job skills required for Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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