5 Guest Service Agent Jobs in Arcadia, CA
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WINDSOR CAPITAL GROUP is Hiring a Guest Service Agent Near Arcadia, CA
Job Details
Description
Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Guest Services Agent!
Purpose for the Position:
To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, check-in and checkout of guests which contributes to an overall positive experience.
FEATURED BENEFITS:
*Medical, Dental, Vision, Life and Disability Insurance
*FSA
*Free meal provided by hotel during scheduled shift
*Employee Assistance Program
*401K and ROTH 401K
*Growth opportunity
*Paid Time Off
*Sick Time Off
Essential Responsibilities:
- Greets, registers, and assigns rooms to guests.
- Issues room key and escort instructions to Bell person or directly to guest as appropriate.
- Date-stamps, sorts, and racks incoming mail and messages.
- Transmits and receives messages using equipment such as telephone, fax, and switchboard.
- Answers inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
- Keeps records of room availability and guests’ accounts.
- Computes bill collects payment and makes change for guests.
- May make, confirm, and cancel reservations for guests.
- May post charges such as room, food, liquor, or telephone by hand or machine.
- May make restaurant, transportation, or entertainment reservations for guests.
- May deposit guests’ valuables in hotel safe or safe-deposit box.
- May order complimentary flowers or champagne for special guests.
- All other duties as assigned by a manager or supervisor.
Skills and Abilities:
Ability to communicate efficiently
Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Qualifications
Job Summary
Other
Accommodations
$31k-42k (estimate)
02/05/2023
10/14/2023
renaissance-hotels.marriott.com
ASHEVILLE, NC
200 - 500
2011
HERMAN TURK
$10M - $50M
Accommodations
Related Companies
The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.
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