Overview

When you join Willowick, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

West Lake Vistas

Responsibilities

As a Make Ready Technician with Willowick, you will be responsible for overseeing the quality standards of the vacant units are in market ready conditions that meet the Willowick standard. You will perform technical and mechanical duties as needed. Responsibilities include, but are not limited to:

• Actively complete all repairs and improvements to the apartment homes prior to resident occupation as well as verifying the property is maintained up to standards
• Assists in maintaining the property such as the grounds, common areas, and amenities
• Perform general cleaning, pressure wash, trash removal and other duties as assigned
• Inspect all sheetrock and wall finishes for damage and repair/replace as needed
• Verify the apartment homes have been properly caulked and sealed as needed around the interior (sink, showers, bathtubs, windows, etc.)
• Practice proper safety techniques with all mechanical or electrical equipment malfunctions, reporting any injuries, accidents, or other safety issues to the appropriate contact
• Follows guidelines for the proper and safe usage of hand, power tools, testing equipment, and safety devices and other items, as well as make sure items are returned
• Identifies areas for improvement and provides suggestions to improve overall efficiency and productivity
• Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to ensure compliance
• Support cost-cutting and expense control programs by verifying parts are up to standards for repair rather than a complete replacement when possible
• Attentive to questions from other service members as well as residents, responding in a respectful manner to complaints about maintenance services, and assign work requests according to urgency and efficiency
• Clean and paint equipment
• Understand policies and procedures of the company and of the assigned property
• Possess computer skills necessary to effectively administer work order programs and building operations
• Successful completion of all required training programs within required timeframes
• Compute basic mathematical equations
• When applicable, *obtain required city and/or government licenses or permits, i.e.:
  • The EPA CFC Universal Certification Technician certificate
  • Pool & Spa Operator

Qualifications

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution preferred
• One or more years of maintenance or related experience

• Demonstrated ability to identify mechanical, electrical, or other malfunctions and provide solutions

• Excellent written, verbal and customer service skills

• Excellent time management skills

Closing

Willowick Residential, a Hines company, seeks to elevate the multifamily industry to levels that surpass the expectations of our partners and residents. Since 2011, Hines has expanded its multifamily division to include over 50 developments and more than 17,000 units in 29 cities across the United States.

Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 285 cities in 28 countries. Hines oversees investment assets under management totaling approximately $90.3 billion¹. In addition, Hines provides third-party property-level services to 373 properties totaling 114.2 million square feet. Historically, Hines has developed, redeveloped or acquired approximately 1,530 properties, totaling over 511 million square feet. The firm currently has more than 198 developments underway around the world. With extensive experience in investments across the risk spectrum and all property types, and a foundational commitment to ESG, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information. ¹Includes both the global Hines organization as well as RIA AUM as of December 31, 2021. 

Visit www.willowick.com or www.hines.com for more information.

We are an equal opportunity employer and support workforce diversity. 

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